Jack in the Box — Restaurant in Las Vegas

So I walked in the door and was greeted by a nice young lady. She smiled and said it was her 2nd or 3rd day, I said ok I'll be gentle, we laughed and I showed her a coupon I had for buy 1 get 1 free jumbo jacks. She said didn't want mess up the register she was going to get help inputting the coupon. I said I understand, she comes back with the manager Hispanic man (I'm half too). He immediately States that I have to buy a soda in order to get the discount. I say to him let me show you the coupon again maybe you didn't see it well or misunderstood it. He says I understood fine, you have to buy a soda. So I read it again just to make sure I'm not missing something. I read it again and no it says buy 1 get 1 free for sure, not wanting to argue I purchase the soda anyway thinking I was going to buy one anyway. He insisted it had to be a large soda. So I say ok no problem. So now the new lady says sorry about that once he walked away. She asked to see the coupon once again (it's on my phone), I show it to her and she says it doesn't mention a soda at all. I say nope sure doesn't. She says, let me show him again and explain that you should not have to buy a soda. They come back to the register and he says give me the soda back ! She looks horrified and he grabs the soda and throws it in the trash.. Then walk back to the prep area to make the burgers (where I can see him from where I'm standing) He started to make the burgers then realized he had no gloves on, goes to grab some gloves and the box is empty so he walks to the back and gets new box of gloves. As he is standing there he seems very angry. He again starts to make the burgers, he makes one and the grabs buns to make the second one. This when it got a little weird he walks off with the buns in his hand to the back of the store again (where he can't be seen) and comes back with bums in hand and starts to make the second burger. If I didn't know better I would think he did something to those buns. I said nothing I just watched him complete the process of making the second burger he puts one on top of the other and shoves them in a small bag, pushed them towards me and walks off. I get outside and right away throw the second one in the trash, BECAUSE I KNOW HE DID SOMETHING TO THOSE BUNS.. out of my view ,why else would he take them to the back of the store with him, and why was he walking to the back of the store in the first place. He had everything he needed to make a burger in front of him. NEEDLES TO SAY WONT BE GOING BACK THERE AGAIN.. Should have called CORPORATE AND HAVE THEM REVIEW THE VIDEO FROM THE STORE. I KNOW HE DID SOMETHING TO MY FOOD BECAUSE HE WAS WRONG ABOUT A COUPON. Seems like he should not be a manager at all. And I didn't even argue about the coupon the nice lady pointed...

The big female worker with lashes does not want to work here. She ignores us for the longest after giving us the food. Twice told me the order price of the person behind me and was about to hand me their food. I said no my order is the mobile order for said name and she had me repeating it four times at the window and twice at the speaker. Same lady. Than took 5-10 minutes to come back to the window and denied me one single ranch cup and demands I pay for it when I never received the two good good sauce for the popcorn chicken box anyways. She made me feel like I stole the ranch sauces. I ordered 3 ranch and an extra good good sauce because they always try to skimp you on the good good sauce when it comes with the order. I received only two ranch, she still denied and try charging me at the window when I told her I paid for the order on the app. It is literally on my receipt what I am supposed to receive. I had to give her back the single one spicy good good sauce for a ranch. I got a total of three sauces when I pre-ordered for 3 and it comes with two. She made it the biggest problem to give me what I already pre ordered. Waited about 35 mins in line too because of this worker. The fries were hard and cold, popcorn chicken was hot and delicious but they barley put any in the box. I love Jack in the box but...

Came here before but every time we come here we are so in a rush... Lunch time or after school is pretty fast we went to the drive thru so maybe total time between 5 to less than 15 minutes...

But dinner time so sad... only get one girl working the counter and the drive thru... when we got there only had two customers before us... not sure how long they were waiting for their order but the one lady asked the counter girl how long more does she have to wait for her order... she told the girl just cancel her order if it's not ready and give her... her monies back... she checked and the both customers orders was ready... and not only they have one counter person but only one person making all the food orders as well... my heart goes out to them... but uh... hello Mr Jack please take a look at you staffing issue... or maybe work in their shoes for a day and see how bad your staffing issue is... we waited at least 20 - 30 minutes for our food... plus when we left the counter girl was so slammed there was a lot of unhappy customers waiting... there was about 10 others customers in line... food was fresh... one star each for the...