KFC — Restaurant in Laurens

I would give less then this if I could. The woman in the drive-thru today is horrible. She was rude to my client who happens to be an elderly. This woman I believe is a Manger but she is racist towards Hispanics & American people. It's ridiculous & she has ZERO customer service in her. If I wasn't a Minister I would have definitely lost it. But the best way to get back to an ignorant person is by ignoring them. That's what she wanted a reaction so she can show out. This is NOT the forst time she has been extremely disrespectful & RUDE. They need to get rude of this woman. I know plenty of people who say the same thing about this very same person. I went around 4:30pm 06/12/22 CORPORATE needs to do some serious training. I own my own construction business for over 18 yrs & NEVER came across a person so down right disrespectful, ra ist, poor customer service skills & lack of decency for another human being. Never AGAIN will I go to this place. This has been 4 times now enough IS...

This is NEVER fast food. You never get your food through the drive through window. You have to pull up to wait for it. Probably to truck corporate into thinking the food is served in a timely manner. It's not. Today I waited 28 minutes after I pulled up to get my food. It's horrible. The food tastes fine but I could make it myself in half the time. I'm from Fort Lauderdale. The lines can be thirty cars long but they get the food out fast and don't make you pull up to wait. I come here in Laurens with no one in line behind me or in front of me and wait 28 minutes for food. Staff is transient, you never see people last long. No one they hire had a clue as to how fast food works. Every time I say I'll try it again it's the same. They must pay really badly or have the worst hiring manager on Earth. I give up, they should close it down. Been going through this for ten years since I moved here. It never...

I went through the drive thru today my bf and I ordered the long johns chicken fish and shrimp plate the lady taking our order asked what sides we asked what was available she rudely replied the sides were kfcs fries,slaw,Mac and cheese,green beans,or mashed potatoes. We chose fries then when we asked our total she rudely told us. All together she didn't seem thrilled we ordered food. We got to the window got our food we told her Jesus loves her and asked how her day was. I understand having a bad day and that working in customer service can be hard but it's not a reason to be rude nor snappy to people that are being polite. I don't believe we will personally return if we want seafood or chicken I think we will go elsewhere. KFC/long johns used to very family friendly and great staff sadly this one has disappointed a...