Wendy's — Restaurant in Lawrence

The location to little rough because it’s Lawrence other than that I believe that the employees need to be yelled at to speed up their time on drive-through orders. It should not take more than 10 minutes to get to the window and eat food. I can drive into Dunkin and get a sandwich faster than they can make one at Wendy’s, as an example, I was waiting in line. I ran over to Dunkin. Got a drink and got back in my car at Wendy’s and I was still two cars behind the window. I had enough time to go get a coffee. I will say at least the burger was good. Probably best to tell your employees to kind of speed up the time. It’s a job not a gathering for your friends to talk and hang out. You can hang out after work work work not other than that it isn’t a location to pick up guys, it is a location to pick up. Women is a location to serve food to people that are hungry so stop texting while you are working. Stop chitchatting with your employees. and actually do your job and serve the customers instead of wasting all the crucial time that you are wasting the companies money. if I had work at this, Wendy’s, you all would be fired. and I would run that spot like a...

MISSING FOOD PLUS RUDE EMPLOYEE

I went today April 17, 2022 to this Wendy's at around 6:00pm, I pulled up to the ordering booth and told the lady on the speaker I needed a second to order. No one was in line and as someone pulled up behind me seconds after asking for a minute she tells me that I need to hurry up because there are people in line so I quickly figure out what to order for my family. I ordered a kids meal and 2 biggie bags. As I was ordering the second biggie bag she whispers in the mic "Diablo" and "Coño" into the mic and proceeds to say with an attitude "Anything else?" I pulled up to the window and the girl that was taking my order was having a full blown argument with the manager because she wanted to leave already. That girl should not be working in customer service with that attitude. And to top it off I got home and was missing fries from my order. Smh, I feel disappointed and disrespected as a...

Update: photo.

Original: (2020) Probably the worst place to get food in Lawrence. I don't know where to even begin explaining how bad this establishment is. ESPECIALLY the staff...

•Cold food. •old/dry food. •watery drink. •wrong orders (we never get what we order, NEVER it's been wrong EVERY TIME, we actually stopped coming here because we were sick of it.) •rude employees. •very bad customer service. •everyone can barely speak English. •very unprofessional staff. •rude Manager. We asked to speak to a manager and she started complaining, yelling and cursing in Spanish, soon the whole kitchen staff started yelling, laughing, Ect.. Manager also was complaining and blaming other employees for her problems, being short staffed and that he (the other manager) was one the messing up...