Bao's Cafe — Restaurant in League City

My Wife ordered or dinner from your League City location this evening to surprise me when I got home since I had a long day to s as low me to relax since I generally do the cooking. When I got home the food was not here yet which was know problem at all and allowed me to settle in. The order arrived shortly after I arrived. She opened it up and realized only part of the order was correct. My order of Le mein noodles with beef and jalapeños was Stir fried rice with jalapeños. I stated no problem just call and have them correct the order. We were not upset at this point. She called 6 times and no one answered. Than a young girl answers and my wife told her she sent us the wrong order and the lady immediately put her on hold for several minutes. She picks the phone back up and again my wife explained that she only got part of the order right and asked if she could send the correct dish. The girl had a stressful attitude and asked if we could just credit it to our next order? (I still have not eaten!) my wife said well no because I have not eaten. The girl said she had no drivers available to deliver it so my wife said she can deliver it later when the driver was available but the girl said does she mind picking it up! This has now gotten to a whole new level in conversation so my wife said just refund the money and that we will no longer order food from y’all again and the girl said (sarcastically) that’s fine. I guess your company is just fine losing clients. We have been ordering from your business for years. We live in Brittney Lakes for 8 years now so your business has been a blessing so close. We will honor our statement and not eat at your business ever again. According to the girl that is ok. We will be posting on social media with our...

Our first sign we should’ve walked out when we sat down and they had to turn the lights on for us. Our second sign was our soda came in a bottle which is totally fine it’s the fact that our ice tasted musty was the problem. So we order some dumplings great had lots of flavor. Next ordered orange chicken a wonton soup and mushroom chicken with fried rice, the soup comes out the broth tasted okay the wonton had absolutely no flavor not a single thing it was like just a soggy ball. Next our mushroom chicken comes out when I tell you it looked slimy and grimey like it came straight out of the packaging from the grocery store we were scared. (Photo below) then comes the orange chicken it tasted old and like someone mixed oil and chilis together and said boom orange chicken. Lastly the fried rice… it was hard like it had been sitting all day and tasted like card board. If I could rate zero stars I definitely would.when the waitress came out to check on us she asked about our soup and we told her it tasted like nothing it had no flavor she goes “oh it probably was just sitting in water for too long” then goes would you like me to discount it? It was just very awkward and do not recommend to anyone we felt sick the moment we walked...

When arriving to the location there was no one else there so my family a party of four saw no issue with time being an issue or delay on our food. When the waiter arrived to the table he spoke so fast and didn’t even take our drink order right. He was so fast to do just one standard drink. He didn’t even let my father in law say what he wanted and brought him a drink he didn’t ask for. My husband then requested some tea like myself and the waiter just brought a cup for him to drink from my pot rather than bringing him his own pot as he requested. When I asked for a refill for our new pot he just refilled it with water and left the same tea bag in there, so essentially we drank hot water. The food was not good. I wasn’t expecting high quality Chinese food, I don’t think no one is, but at least some good quality. The meat smelled spoiled and tough. It was drowning in so much sauce almost like to cover the quality of the meat. Then to top it off the rice portion to the meat was a sad little kid size cup. I would rate the over all score a one star based off of the service and food quality. Honestly, Panda Express has better quality and we all know that is not “real”...