All in all the experience was interesting, its going for a goth, edgy, voodoo sort of vibe, but it is paired with loud music, annoying sounds, cheap products, cheesy food, and no service. I can see this restaurant having a lot of potential, but it has some room for improvements.
A few things I think the owners can improve here:
Get Silverware. Get Napkin Dispensers on the table. Have you actually used the utensils you hand out? The napkin inside is the smallest ply napkin I have ever used in my life. Also the single pull napkin dispenser by the pick up window is really annoying. The food is hot and ready and I got to get up to grab napkins up there is lame.
Get some more sound speakers for the music. Don't get me wrong, the music selection is great, but its just too loud for a dining experience. If you get several speakers placed in the corners of the restaurant and put the volume on low, it has a nice ambiance to the restaurant. Remember 4 speakers on low is better than 2 speakers on high.
Get rid of those beepers! When I ate there, every 5 minutes I had to hear someones beeper go off. Even when I already returned mine and got my food, I still had to hear everybody elses beeper in the restaurant for the entire duration I was there. Just call out a number for the patron to come get it, or give the patrons a number on the table for the staff to come deliver the food. The beepers were not able to be muted unless I brought it up, gave it to the staff, and then they stuck it onto another beeper. That was really annoying.
I asked for a cup of water and they gave it to me in a plastic wine glass. During my meal I spilled it on the table because it is so top heavy with the ice. Just give me a regular solid cup of water.
5). The food has way too much cheese in it. I ordered a california burrito, carne asada fries, and a chicken quesadilla. All three had way way too much cheese in it, it takes away the flavors of the rest of the cuisine.
Make the prices on the menu more clear. I ordered a carne asada fries which on the menu was $13, but on my receipt came out to $15. I got a refresher where on the menu it didn't even have a price. Some of it was hard to read. Just please refresh the menu with clean hand writing.
I thought it was really weird where the register was asking for a tip when I as a patron had to a) come up to the register to order the food (no waiter), b) come up to the pickup window to get my food (no server), c) go to the trashcan to throw away your plastic silverware d) go to the bin to put the trays/glasses (no busser). I am happy to leave a tip, but there was no service.
I will come back and give a new rating the next time I am in the mood of mexican...
Read moreBe aware, prices are not displayed at the restaurant menu board. The tacos are priced at $5 each. The original tacos are plenty big for one person. Guacamole is an extra charge $1 for a very small sauce cup. Cheese is an extra $.50. The menu board has pictures of the tacos with everything on it so I was surprised to see the upcharge to $6.50. Lesson learned ask before you pay. The cashier over ordered tacos or maybe didn’t hear clearly so ended up getting 3 pastor tacos instead of 1. Our food came out one at a time so it made for a weird staggered meal for our family of four. One of the expeditors kept bringing the wrong food to our table so we ended up unknowingly eating someone else’s chicken quesadilla, but they gave us our correct carne asada quesadilla on the house. The refresher drinks are $6.50 each. You can easily share one, they come in large jars probably about 30floz each. The decor and music choice threw us off. Scarface gangster pics with club vibe music. I couldn’t figure out if I should have been ordering tacos or pop lock n dropping. Reminded me of my days at the clubs in Juarez with my buddies.
Outside of the order mismatch and the secret pricing, the food is good and the drinks are refreshing.
If I ever come back I would definitely order differently. Not like our first time order at $75. See below for the more budget friendly method for a family of two adults and two teenagers.
For a family of 4, get 4 tacos or one big Texas size to share. Get 2 drinks and share. Pass on the guac and cheese. Make sure you tell them no cheese otherwise you will be unpleasantly surprised of the up charge. A yummy family meal for under $40. BTW there’s no cups for water, you’re forced to buy Fiji bottled...
Read moreMy wife and I love to try new tacos and have had this place on the list for a while. It was tucked away in a place we pass all of the time but have never seen (other than via Google searches). Around dinner time the sun beats directly onto the main face of the building so it gets rather hot, even with their extra AC machine on the main floor.
The music was a bit loud, but that is just a personal preference of mine. I won't disparage a place for not being their target audience with their atmosphere.
The service was great. A friendly host greeted us and immediately started explaining their secret menu and got us samples of their proteins which were all very good. During the meal they brought us some complimentary refreshers that were much better than I expected (very sweet though).
The food, the main event, the reason you're likely reading this: it is exactly what you expect from americanized tacos. The ingredients seemed fairly authentic. Everything was well cooked and warm. We tried things across the menu, the corn was okay, their tacos al pastor and carne tacos were not the best you can get outside of Austin but still very good, their trash can fries were good but I think the main reason is that they really stack the meat on.
Overall it was very good. It's close to home so I can see myself coming again, just ordering less. My wife and I could realistically eat here under $30 total but we spent about $50 on...
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