A&W Restaurant — Restaurant in Leavenworth

I love long John's silvers. But watch you orders. I went their about 2-3 months ago. We only orbit to meals with drinks in both Mills work so overcooked and completely messed up I ordered the fish chicken and shrimp when post law in green beans. My husband or the chicken platter green beans and french fries. And he got fish the french fries with cold and they gave him coleslaw. No hush puppies at all the fish was overcooked and he couldn't eat it my order my platter I got no shrimp at all and I got a chicken and no fish I did receive the coleslaw and not the green beans no Hush Puppies once again. I called the store received the manager coleslaw. no hush puppies at all the fish worth overcooked and he couldn't need it my order my platter I got no shrimp at all and I got all chicken and no fish I did receive the coleslaw and not the green beans no hush puppies once again. I called the store received the manager he apologized and said he was sending me a coupon for two free platters. When I went to get them it was two combo meals not platters so therefore we cannot order what we had ordered in the first place I was very disappointed in the whole situation. So make sure if you go there to check your order. Whether it is through the drive-through especially. Or visiting the diner. We are very unhappy with the whole situation and the fact that we were unsatisfied with the way it was handled from the beginning and that we feel like we did not get our money's worth from the first order and that it was not taken care of through the...

This location has some issues. We came in (dining room) at about 6:45 on a Saturday night. The very FIRST issue immediately was, the order taker said they did not have onion rings. It's CLEARLY pictured on the big menu screen. If you don't have onion rings TAKE IT OFF THE MENU.

Got 2 Papa Burger meals (A1). I said no tomato on one. The order taker told us we had choices on a side if we didn't want fries. We said we'd take hushpuppies. SECOND issue....to my horror I saw the cook microwaving the hamburger patties with cheese! THIRD issue...we get our order and there are fries but no hushpuppies. We told her that and the cook came up arguing saying they don't come with hushpuppies. We did not want the fries! The cook irritatedly threw some in a box. If it's not a choice to replace the fries then train your order taker correctly! We get home and both meals had no tomato. We did not say BOTH with no tomato. The hamburgers tasted soggy and not fresh at all. The ONLY good thing we got were the hushpuppies. We will not be returning to this one, I'd rather drive to the Shawnee Mission Pkwy and...

We arrived only about 15 minutes after they opened, no customers yet, and they already had food everywhere on the floors. The ketchup station has old ketchup, hot sauce, and bbq all over it. Counters were sticky. ffw to when we get our food, my chicken sandwich contents were soggy, unseasoned greasy grilled tenders. The bread of my sandwich is so wet and soggy as if I dipped them in water. The lettuce was soft, brown and in chunks instead of shredded. My cheese curds were fried in noticeably old oil, and they were burned. The burger my boyfriend bought was so dry & it tasted exactly like highschool cafeteria burgers; even mcdonalds has better quality burgers than this. They didnt mention how cheese curds were an extra $3.50 for a side until after we paid. Spent $24 for 2 combos when they tasted like they were worth $10, $15 tops. So disappointed that they allowed this place to run into the ground. Disgustingly greasy food, clueless cashiers, and dirty unkempt sanitary conditions. Don't waste your money. They offered an order replacement but I wouldn't eat here again even if...