The only staff that wasn't rude was the lady in drive thru. They messed up every fish sandwich and didn't get the order correct. We ordered and ate inside. Had issues about giving us what we ordered. One guy even tossed the tray of food on the table rather than just setting it on the table. We told them during the order process of food allergies, and they actually added extra to one of the sandwiches. The blizzards were more like soup, even even thick as a shake. I ordered 3 fish sandwiches with no lettuce (allergy) and extra tarter on both sides. There was barely any tarter on either side. They only brought out 2 sandwiches. After complaining, it's when we got the 3rd sandwich with extra lettuce on both sides. The side of the tarter was more mayo and NOT tarter. I also don't understand what the big deal is about getting what you ordered. If I order something extra, I expect to pay for it and get it at the same time. I am a rewards member for this chain. I tend to go there a lot, especially when traveling. I have NEVER been treated or had such a negative...
   Read moreThe food was ok. My second time eating here. Both times we ate inside. The tray my food was delivered in was dirty. The person, her name is Stacy did not listen to me when I ordered and was border line rude when I reminded her about the second drink I ordered. Btw 2.99 for a large durink is ridiculous. She did not say thank you until I said you're welcome to her. Her friend was sitting on the bench across from her. He was taking up the entire bench. I am 63 and very handicapped I needed to sit and could not because of him. Stacy wiped tables and wiped all the crumbs and trash on the floor. While her friend wearing a BLM Tshirt took out the trash. I spent almost 20 dollars today and I'm pretty positive I will never retuif I owned a much loved place like D.Q, would I have employees being semi rude to my customers or let their friends sit there in his BLM tshirt, being the first thing a customer sees, when walking in, the franchise. I was there around 130 to 2 p.m., I ordered A1 combo with onion rings and one...
   Read moreMade a big family order about a week ago. Only got about half of it, and the half we got was completely wrong. I called, they took down my info and said they would honor the order. I go today to pick up said honored meal. I give my name and info and was originally offered a 4 piece tender basket to make up for the entire family meal. When I asked that the order be honored as it originally was, I was told to come back in the morning and speak to a gm. I politely said i wont be back. At that point I was literally laughed at, so, i drove off. Without getting rude or mean. I had my little girl with me. The way I was treated was disgusting. And it was done in front of my child....
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