*Revised review - it appears that this location has finally hit its stride. Much improved versus our first visit a month or so back. Burgers were fresh and cooked exactly right, and fries were some of the best we've had at any 5G location. Not sure what changed, but I've revised my original rating to reflect an all-around great experience at this location. *
Ordered three burgers and 2 small fries - burger patties were dry as if they had been mashed on the grill, toppings were very minimal, and fries were soggy and about half what you normally get - we tend to share one or two orders of small fries (cajun and plain) versus larger order size. not up to usual five guys standards or quantities. Not sure if it's because this is a brand new location, but I'd go the one on Fort Evans Road while this one get's itself...
Read moreOverall, the food was great, as expected from Five Guys—it's hard to go wrong there. However, my experience was soured by the staff. I understand that receiving an order just 10 minutes before closing might be inconvenient, but that's part of the job. You don't technically close until that time, so there's no reason to stare at me with frustration. It's not pleasant, and honestly, it doesn't make for good customer service. Looking annoyed at customers never works out well for anyone! I'll just come back and...
Read moreThe burgers and fries have rightfully earned nationwide praise for quality and taste.
My only complaint with this location is that the small fries portion is noticeably smaller than I have enjoyed at other locations. Given the price they charge the smaller portion was very disappointing. I don't know if this was unique to this location or if this is a corporate decision to downsize their...
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