Just walked in 12/29 at 4:15 after ordering online and upon entering the store, I was informed by an employee that the store was out of the bread I chose and I had responded with “that’s okay! I will eat the other bread. Thank you” and another male worker walked up immediately and assertively said “I know” and instructed me to hold the bag differently. I understand they were attempting to help by reassuring me I was getting whatever bread they had, not what I ordered, and that he did not want me to rip the bag by holding it by the handle, however, it was unnecessary and rude to speak down to customers in this way. We did not respond in any negative or disrespectful way so I’m unsure the reason for this combativeness immediately. It would have been more appropriate of the male employee to inform us of the change and apologize or empathize rather than immediately inform us we would get what they had rather than what we ordered. I’ll drive to another location in the future. The sandwiches are too expensive for customers to be treated badly. The store was not busy at all...
Read moreDid an App order, didn't find out the toaster was broken until I got there and my order was already made. Grabbed my bag and verified it was my name and order on the receipt and drove home. Opened the sandwiches to find they were not mine, they put someone else's sandwiches in my bag. Called the store 3 times and got no answer. Drove ALL the way back and the worker seemed annoyed that she had to remake my order. Barely got a sorry out of them, no coupon or partial refund or anything for my inconvenience. Got home and the sandwiches had the wrong cheese and some wrong ingredients. So frustrating. The toaster has been...
Read moreCame in a hour and a half before they closed. A full hour AND 30 minutes; and the two employees that were working began to throw baking pans, brooms, and various other utensils around like I was the greatest inconvenience to their evening. They definitely made me feel like I wasn’t welcomed nor did they want me to spend my money at that establishment. The amount of attitude and lack of service, let alone respect was EXTREMELY unprofessional AND unacceptable. I highly recommend to anyone here in Leesville to NOT patron this Subway. Go to Alexandria if you feel like having Subway because the Leesville one doesn’t want...
Read more