First visit was June 13th 2024 during the Leo-Cedarville Farmers Market, and I ordered a single Marco's Sausage Pepperoni Pizzoli with peppers & onions (hadn't eaten all day). My order was done in 10 minutes, and was fresh and hot from the oven. The container had a packet of parmesan, and a cup of pizza sauce, as well as the Pizzoli. The outer crust was crisp and golden brown, and the inside was tender and perfectly baked. The filling was generous and gooey delicious from meats to veggies. All of the Pizzoli was sprinkled generously with parmesan and it was oh so good! The server also added plenty of napkins, which were needed because my meal was juicy and I'm a bit messy when very hungry.
My server was friendly and my experience was very positive all around. Great meal at 3 PM on a Thursday afternoon!
My second visit was the day after (Friday at 8:45 PM) and Marco's was much busier. I called in the same order doubled. The person who answered was kind and took my info, but noted they were no longer delivering for the evening. I was told my order would be ready in 20 minutes.
Since I had paid over the phone, I arrived at the appointed time (I only live 5 minutes away) and pulled out my walker and entered the building, struggling to open the entrance-way doors. The young woman had my Pizzoli boxes in hand, and I asked for them to be bagged. I struggled to get the door opened again, but managed to get back to my car.
Once home, I found the containers had no packets of parmesan, nor any cups of pizza sauce or any napkins. And while the Pizzoli were both well baked, the filling was less generous, and did not fill the end of one side - each roll had one end that was all bread (about 1/4 of each Pizzoli).
Both myself and my fellow diner commented on this and chalked the discrepancies up to who made the Pizzoli. And who served the meal at the counter.
While still a tasty meal, I've taken a star away for the second visit's issues.
For the most part, I would recommend this menu selection from Marco's, but will check my containers and bag to ensure all accompanied items are provided. And I may be inclined to order earlier in the evenings when the business is less busy.
UPDATE: Sun, 10 July 2024. Ordered twice since last review. Tried a Large Cheesy White Pizza - very good! Then the Pizzoli again - very nicely crisp, with a tender chew; and the filling went from end-to-end and tasted great. And the parmesan, pizza sauce and napkins were included!
Needless to say, the ingredients are fresh and quite tasty. The service improved. And as with all cooks, attention to the job at hand and not being rushed makes for better results. Adding back a star on the food and service lines, making an overall rating upgrade to 5...
Read moreWe made a purchase of three sandwiches and cheesy bread on a Monday around 6pm. Around 730pm, food had not been delivered to the house and a phone call was made to understand if the order was received and it was confirmed that they had received it and they have been short staffed. At about 830pm, the food still had not been delivered to our home. Phone call again was made and they confirmed the order had been received. A phone call from an employee had been made back to my husband in which they had voiced that the food was minutes away and that there would be a refund to us. Store closes at 11pm and no food was ever delivered to us and no refund made. The next day my husband had called the store around 11 am and inquired in which an employee had told him to call back the next day and talk with the owner because there is a new payment system. My husband called back two days later and spoke to an employee who then reports they spoke to the owner who said they could not refund and then delivered the order (which was wrong). Unfortunately, very disappointed as we were promised order had been received and that it would be delivered, with young kids this was to be dinner for that night and by the time there was realization that no delivery was being made,...
Read moreFirst off this place nasty need cleaned up far as food laying around.I notice dishes all stacked up there this young lady who works there she works her but off does a fantastic job but I can say she needs help in there she deserves a raise hard as she works.I was in there get my pizza few different times noticed worker's throwing food very unhealthy food laying on floor bathroom was dirty no toilet paper nor not anything to dry your hands.who ever manger is needs to get people in there to do there job stop playing so much there only one hard working lady I see every time I go in there she is sweeties polite person and does her job fantastic..other then that hope this place gets...
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