I ordered a Blizzard and sat down with my little tent. Ten minutes went by. No worries. They were not busy but I was in no hurry. Another five minutes goes by so I politely asked for my ice cream and they told me indignantly that it was right here, pointing to the counter behind them. It was rather jarring. I was like, take it easy man.
The employee then stood there blankly as if frozen in space and time for like a minute. I literally thought I was on a prank show. Waiting and watching them was sort of fun. Eventually I asked them if I should come behind the counter and get the ice cream myself or if they could be troubled to hand it to me. I don't mind a little hard work and if they want to hire me to work behind the counter, I would entertain their salary offer.
Alas, my talking seemed to snap the employee out of whatever fugue state they had fallen in to. Eventually, the employee was able to take the Blizzard from the back counter and hand it to me. I was a little disappointed because the weirdness was entertaining.
Normally, when I get bad treatment at a food establishment I do not eat the food because I do not trust they can handle food correctly when they cannot handle business correctly. But in this case, I said to heck with it, and ate the ice cream. Maybe I'd get a little bit of whatever they have been having.
Luckily, the Blizzard was only a little melty. I just wish I has asked them to turn it upside down so it would fall out but I did not think of it...
Ā Ā Ā Read moreI was FURIOUS with my first, and what will be my ONLY visit to this location. The guy at the front counter, I believe his name was either John or Josh, got my order wrong TWICE and took 12 minutes to serve my food when the store was practically a ghost town. I ordered a $7 meal deal and I had expect that to be one of the easier things to get on the menu considering itās the storeās āspecial.ā The workers in the kitchen left the food and my blizzard behind the counter for him to bring out to my table and it had been sitting there unattended for a while. All other workers seemed to have been busy, from what I was able to see Drive-Thru was occupied by the guy working at the window with almost no help and John or Josh was nowhere to be seen for a whole 12 minutes!! I heard a lot of laughing and horseplay in the back where he had come out from so I honestly wouldnāt be surprised if that meant he was distracted on his phone and/or attending to other irresponsible employees. After 12 minutes of āfastā food service, to no oneās surprise, my food was cold, my ice cream was almost soup, and I was left dissatisfied....
Ā Ā Ā Read moreWe came in at 8 pm (doesn't close till 10) but they were acting like they were closing and prioritized cleaning instead. We only ordered icecream. We were eating inside so they gave us our table tents since they bring it to you usually. No one called out our order and we sat there for 15 minutes waiting for 2 ice cream cones and a mini blizzard. They were not busy, we were the only ones there (4 of us). My boyfriend finally had to get up and ask about our order because 15 minutes for icecream? And the craziest part is the girl who took our order made eye contact with us many times walking around cleaning so she knew we were waiting. After my boyfriend asked they were like oh its sitting here. Our icecream was all melted and no one called our order out and no one brought it to us like they were supposed to. No one...
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