Subway — Restaurant in Lexington

My little family and I came through this area from driving over 3 hours from the beach. We were exhausted and looking for something quick. There were 2 staff members working. A man and woman. Neither of them were friendly! The sandwich I ordered was a rinky dinky 6” turkey with no extra meat that we paid for! As she was putting on the condiments, the size of the tomatoes were fit for a baby and the amount of onions were sparse. That’s fine. I just asked for more. I wanted sauce on it so I asked for “extra mayo and mustard.” She barely tried. I asked for more mayonnaise and mustard. She adds the mayo and not the mustard, so I mention it one more time. It literally killed her to make a childlike sandwich and she was in such a hurry that she literally drowned it more in mayo instead. I politely mentioned that I stated extra mustard. She looks at me as if I was the problem, scrapes on the mayo and then proceeds to toss/refix (in a quick) manor. Not one single “I am sorry” as if it was MY fault for her mishap. There was only me, my husband, my son and then one other lady who walked in right before we left. What was the deal, ma’am?? Do you hate your job and life that bad that you could barely make a 6” sandwich with a few condiments and some sauces on it?? Get a grip! I kept my composure as I always do and I was friendly, but we took our food to the car to eat it because of the attitudes of these people. Not only that… my husband could not have black olives added to the new nachos Subway has right now. The guy who put together his lousy “footlong” nachos told my hubby he couldn’t have black olives put on them, so we ended up with a small cup of them instead. Weird, but okay…

If you don’t like your job, don’t work there! It’s not that hard to smile, listen and actually try! Money doesn’t grow on trees and it was $14 without any drinks or chips, so you could kindly think about that for future...

My experience at Subway on hwy 64 w Lexington I ordered my food witch was fine sat down to eat and witnessed a woman and man behind me in line order and watch the young ladies make their food paid for their food walk out of store returned stood beside me discussing how they could get a refund and eat for free then the woman went the counter complaining her food was not right and demanding a refund cussing the employee the employee called the manager who was not in the store I was refilling my drink beside the counter and heard the manager cussing the employee and the customer also raising cain the other employee was laughing at the situation while her fellow employee took greif from both ends but kept her cool and did what she was instructed to do the woman and man got a refund and got their sandwiches remade and walk out with put paying a dime and the employee got sent home for the night I know this because I spoke to the young lady that got sent home and give her my name and number to give manager or owner and neither has contacted me yet . I think this was handled very unprofessional and this young lady didn't deserve the way she was treated. I WILL NOT EAT AT THIS...

I placed an order and walked into the store to pick it up. The employees told me it was voided to to the “BOGO” coupon I applied. There are multiple issues with this location and not taking coupons. I spoke to a manager who said it’s the “owners choice” whether they take coupons or not. I wouldn’t have driven all the way there and wasted my if I knew they wouldn’t honor the coupon. To the owner if you’re reading this.. you guys are the problem with this location. I’m pretty sure this is one of the lowest grossing stores in the immediate area cause I can go up the street and get better service and someone who honors coupons and it shows. When I walked in, the manager even called to ask why an order was voided. So they’re aware of concerned about why the store isn’t getting money. STAY AWAY FROM THIS LOCATION. Maybe Subway corporate should step in cause this place is 0/10. I left my phone number with management to have the owner call me about my inconvenience. I’ll update this post...