I placed an order through Grub Hub. I ordered a combo meal which included a footlong, chips and drink. I ordered a second bag of chips to reach their $10 minimum. When the order came I was missing the bottle of water. The delivery driver tried to tell me i didn't order a drink, showing me the order receipt and I pointed out the last item, which was the bottle of water I ordered. I initially said not to worry about it and then found out I was also missing the second bag of chips. When I called, I couldn't understand what he was saying, then I was hung up on. I called back and and told then not to worry about bringing it back, just refund my card. He said he had to talk to the manager and would call me back, without taking my information. Again, was hung up on as i tried to give my phone number. Will never order...
Read more7pm and this location is completely dead through my whole interaction. My sandwich was just getting made when I walked in after having have ordered at least 15 mins prior. The man behind the counter was the absolute worst so rude and whole interaction was very rushed. I’ve never had an experience like this at any of the surrounding locations. Will definitely be sticking to my regular friendly store. Worst service don’t go here the man also treated me like i was beneath him with the way he talked. No one else was here and when I asked why he was so rude he claim he was busy yet no one waiting or in lot when I...
Read moreSubway Monif?: Manager at approximately 2:30pm. 4/2/25, refused my order because I asked him to clean the knife off before he cut my sandwich because I’m a vegan. He said “this is the veggie knife”, and I told him I’m vegan, I don’t eat any dairy products and you cut a veggie sandwich that had cheese and mayonnaise on it. I asked him to clean the knife off and he just rinsed it in water. I asked him to actually clean the knife with soap and water or use another clean knife and he refused my order. I also recorded this encounter. 4738 River Road, space...
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