Great place to watch some sports. Not all of them. Food is very Peruvian, so don’t expect anything else if you’re mot acquainted with their cuisine. Non smoking which is great. One thing that I find abusive is their very small sign by their cash register stating they there is an 18% mandatory tip for parties of 3+. I wouldn’t mind this but the service at times leaves a lot of room for improvement. Hopefully you’ve got a professional waitress, I had some and then. A tip is a reflection of service. I understand it could be busy, but to wait a long time for a little bit of salsa is unacceptable. Si I got up and ask another waitress who was close to the condiment area. It took less than 5 seconds to do this. That’s the unacceptable issue. So I did what I seldom do. Left a $1.00 tip and a note on the receipt to make someone aware of this.
Food is good, with the warning that it is Peruvian, which could be a good thing if you like this cuisine.
Ambiance is good, lot of TVs so you can have a good experience basically from any table.
Service for the most or is good to great
Hopefully they do something about training the waitstaff to understand that good service equals repeat customers, referrals, and most importantly appropriate...
Read moreI came to this place today with my family. Everything was going well at first, the food was good, the environment was good, but the service.... my mom and little brother spent 20 minutes without a refill on their drinks. The waitress(#1) didn’t stop to our table to check if we needed any thing after she brought us our food. We were almost done with our food and she had yet to come and check on us. My mom got up and went to go let the manager know that we hadn’t been provided the service that we were expecting. The manger then sent a different waitress(#2) to bring us a refill on our drinks. And apologize for waitress (#1) service. After that, waitress(#1) came to pick up our plates and asked us why we had complained with the manager, she told us (aggressively)that she had gotten in trouble and that it wasn’t fair because she had provided us with “good service.” She spoke to my mom in a way that a customer should never be spoken to. The waitress(#1) should have never come to our table and question and complain about how she got in trouble, that’s just not what a waitress does. After this experience my family and I will not be coming to this...
Read moreWe went to see the South American qualifiers and the atmosphere was incredible, excellent animation, giant screens, very good music
We ate a ceviche as a starter which was very tasty,
I ordered tallarines verdes which was a great choice, I recommend it
The lomo saltado is also very tasty.
We had a bad experience with the Ribeye, the meat smelled very bad and we asked to change it, they brought us another one in the same conditions, with a damaged smell and taste
We told the Manager that without saying a word he removed the dishes without at least excusing himself for that bad experience, as if it had bothered him that we had a complaint for having brought us twice a meat in bad condition, being clear that this situation is not our fault. He should have appropriated the situation a little more since it is something delicate.
We will be back, we understand that things like this can happen and we were the unfortunate ones, we hope everything goes...
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