Kewpee Hamburgers — Restaurant in Lima

So I moved to Lima a few months ago. I’ve heard of this place for the last 30 years I lived in Findlay, but never ever came and tried it. Today I passed the store on Bellefontaine and thought I would see what the hoopla is about.

Well honestly, I’m unimpressed.

First off, the store was dirty. Really dirty. The dining area was a mess, the bathroom floor, walls, toilet, and urinal were all covered in filth. They haven’t been cleaned in I don’t know when. I would have preferred to use a tree outside honestly.

So I ordered a simple cheeseburger with the standard fare, mustard, ketchup, pickles, lettuce and onions and a XL Dr Pepper.

In this place’s defense, the prices are very very reasonable but what I got from the kitchen was poorer quality than a burger at a gas station / travel mart. I’m not kidding!

The bun was squashed to about 1/4” to 1/8” thickness and I mean smashed! How does that happen anyway?

The meat was ok but nothing to rave about and was totally unseasoned, not even salt.

Everything condiment wise, was just haphazardly slopped on only one small part of the “bun” (I cannot even call it that because it was truly terrible) so only about 1/8th of the bun had condiments and the rest was bone dry.

The temperature of the burger was barely luke warm at best and this supposedly just came off of the grill? I don’t know how it could and be that cold. Honestly.

The staff were ok. Not good nor bad. Just ok. They all looked unhappy, the whole lot of them. No positive team leadership was visible anywhere. This is a ship with nobody at the helm and it shows.

The food is nothing like the hype. No care or attention to detail was obvious in any part of it.

Sorry Kewpee owners, but you really need to HONESTLY go into your stores or send somebody who will not be recognized because you need to get a large dose of reality as to what you are selling.

I will not come back. Why? Poor quality food, “meh” service, and a filthy store in every public space.

It’s amazing how many gullible people pay money for this.

I would be ashamed to call this restaurant mine if I owned it.

I guess some people just want money and care nothing about their product and service.

Suggestion: Take a trip out west to visit a In-N-Out Burger. That’s a burger shop that simply rocks.

Kewpee could be so much more but it’s obvious that nobody cares.

All of the hype, hoplah, and claims of “quality” are just lip service in my opinion.

Sorry but the...

This is an interesting place to visit. The first thing you'll notice is that there are no hours posted on the door. The local people just know when to come. The restaurant mascot is a giant baby doll with no clothes on it. What is even stranger is the ordering process. There are no tablets or computers of any kind. There are no combo meals. There are no standard burgers either. You tell them exactly what you want, and it is custom made. A worker walks up to you with a pad of paper and writes down what you want to eat. They then pass the paper to another worker who, upon reading it, yells FRY! at the ceiling. Then, they pass the paper to a third worker who begins to prepare your drink.

The food is made in the back room. My line was quite long. There were 6 customers in front of me. About every five minutes, an exasperated worker will rush out with someone's burger. You know they're exasperated because they make eye contact with you to let you know just how exasperated they are. I struck up a conversation with an elderly woman in line while waiting. "Do you come here often?" I asked. "Yes, usually 3 or 4 times a week. It's the best darn burger in Lima!" she exclaimed. This got me excited. Finally, there was no one left ahead of me in line. After 25 minutes, it was my turn at the register! Someone or something pushed a paper box through a slot in the wall. It was my fries. 🍟 A drink appeared on a tray. Then, the aforementioned exasperated worker appeared with my burger! 🍔

Well, actually, it wasn't my burger. It was a double, and I ordered a single. They weren't my toppings either. The fries were okay.. They were just old tasting. And the drink wasn't mine. No biggie. I ate it anyway. The unclothed baby doll giveth and the unclothed baby doll taketh away. And that's when it hit me.

It's Kewpeeism! This place is a religious experience for the locals. It's like visiting a strange church where they perform all sorts of rituals you don't understand from a time that no longer exists. It wasn't the best burger I've ever had, but it didn't matter. As with all "isms," it is not objective reality, but belief that matters, and belief is what keeps this whole thing going. I had worshipped at the feet of the giant unclothed baby doll, and it gave me the experience I needed. Thank you, oh, Great One, for imparting your wisdom! 🙏...

I don't typically expect a lot from fast food restaurants. They have limited menu options and the majority of the time. The food is prepared by ill-trained teenagers. But I have heard nothing but glowing remarks from my new wife about how wonderful this magnificent hamburger joint is supposed to be. So I was excited when we had the opportunity to visit one in Lima, Ohio. I must say that I have never been so disappointed in a faceted hamburger in my life. It was a hard little hockey pug. It had been on the grill for way too long. The condiments were ill-placed across the top of the burger and the bun looked as though it'd been run over by a tractor. That wasn't the worst of it. It tasted like shoe lover. White honestly, had it not been for my wife's enthusiasm. I would have wrapped up this godforsaken excuse for a hamburger and thrown it into the nearest trash. Receptacle. This was at 2:00 on a Thursday afternoon. When you would have expected something to be prepared freshly for you because there was no rush at the time, but instead I got something that had been sitting on the grill for probably an hour or longer. And trust me it wasn't worth the $7 that I paid for that disaster on a bun. So my suggestion is, if you are in Lima, Ohio on bellefontaine, drive, in the middle of the afternoon, and you suddenly have an urge for a hamburger, I suggest you drive down the street and eat somewhere else because this place is a disaster. Quite honestly, it might be a good place to put in a restaurant but not the one that's...