M&P Thai Noodle — Restaurant in Lincoln City

I really loved this place. Was my go to thai place and I recommended lots of people it. I would still probably recommend it to people even after my experience since the food is great even if the customer service in my instance is severely lacking. I am still confused and hurt that this happen and I really don't even understand why. I called to place an order today and then was told I could no longer place an order cause I canceled to many times. This is not true at all I have never personally canceled an order and have always paid and usually pick up my own order. I have ordered a lot from them over the years and only had issues twice when I used doordash which I am not going to use anymore after the last experience thru doordash. From what I understand with what happen thru doordash is they put my name on two orders. The first one was not mine so they had to reissue a reorder for my actual order since the doordash employee marked it as complete. This was doordashes fault and not mine or the restaurants. I was calling them direct today so their would be no issues and was told I could not order. I got a bit upset and cried on the phone and was trying to ask why. They hung up on me and then when I tried calling them back several times they did not answer. I regret persisting like that but this was my comfort food place for when I am feeling down and wanted some really good food. So to the owners I am sorry for badgering you with the calls after but I would have also liked a better explanation and also feel like this was to harsh of a step to take since the issue was on doordashes end and not mine. If you go back and look at all the orders I have place over the years I have not canceled once and have always paid. So if you feel you can reach out to me so we can talk about this I would love that since you are still one of my favorite places in town even after you have...

Tonight is the last time I will be ordering from M&P. I am so disgusted with not only my moldy meat but the way the owner handled the situation. As soon as I get home, my husband notices the moldy piece of meat. I am beyond thankful that we didn't start eating yet. I called M&P and everything got worse from there. I told him that I wanted him to explain to me why my chicken was moldy. First thing he says is that it's the broccoli. Ummm negative. We all know the difference between the color of broccoli and the blueish-green hairy color of mold. Try again. He told me to bring it back and he'll make another one. NOPE! Not doing that. I will bring my food back in and I want my refund. I explained to him that it's disappointing to know that we've been coming here for years. Even during Covid when the owner basically bubble proofed the restaurant and went coo-coo. We still supported him as locals do. I continue to tell him that this is not okay and all he does is continue to make excuses and cut me off while I'm talking? I told him to quit interrupting me and how rude it is to be so disrespectful and continue cutting me off while I'm talking. I finished saying what I was saying and then he seriously gets an attitude, and in such a snarky tone, asks me are you done yet? Are you done yet? WOW. You are a lunatic and need to learn some damn professionalism. You're so used to dealing with vacationers all day, that you've forgotten how to make quality food, and don't know how to treat the people who have been coming here for years. Let alone, doesn't even treat a woman with respect. This is...

Mediocre at best.

While the egg rolls were decent, the rest of the meal was subpar. The Thai tea was half full, tasted artificially sweet, but was also somehow gritty, unfamiliar, and was more like someone mixed bad Thai tea with bad Thai coffee. The pumpkin curry was pretty bland and the chicken was dry, flavorless, rubbery. The rice portion was extremely small for the amount of curry. The Thai basil was missing the basil, the chicken was dry, flavorless, and rubbery again. The service was also very awkward. I assume the owner was the server. While seemingly a nice guy, I felt rushed and he was very overbearing. When taking the order, he fired off multiple options for things like cooking oils, proteins, etc. but hardly gave any time for you to answer and would immediately start to repeat the options if you didn’t answer within 0.00125 seconds. We were sat at a very small table pushed right up against the wall. We moved the table about 6” off the wall so we didn’t feel so claustrophobic and he came and pushed it back against the wall and then started to rearrange everything on our table, drinks, silverware plates, and personal items like our hand sanitizer included. The food is also delivered on a very loud rolling cart and it was pretty disruptive to constantly hear that and communicate over the noise.

While the food was ‘edible’, this was the second worst thai I’ve ever eaten. Between the food itself and the overall experience, I simply cannot...