Subway — Restaurant in Lincoln Park

Bait and Switch! We received a page of Subway coupons in a weekly ad packet that is thrown onto our porch. One of those coupons was for a buy one footlong get one free. My autistic daughter offered to run up and get us dinner, clipped this coupon and headed out with the coupon. That's what so many people do - clip just the coupon they want to use - not take the entire sheet. She went to the location closest to us. The coupon does say valid at participating restaurants. However since this coupon was a part of a sheet of coupons delivered door to door to us, it is fair for us to assume they are all valid at this subway location that is closest to us. When she arrived at this location, she was told this is the one coupon they didn't take. Are we supposed to take the time to call first to find out if they take the coupons they advertise? She was not offered any of the other coupon deals in exchange for the coupon she had with her. Why not? She came home so anxious as she so sweetly wanted to please me with dinner and was so upset with herself for not thinking to bring all of the coupons. She was going to make the trip back there with all the other coupons. I told her not to bother since they were making it so hard on her. This is not a complaint against the staff at this location (they're just following directives), but a complaint against management for not accepting the publicized coupon or at the very least, allowing customers who bring in this single coupon to use it for one of the other...

I ordered the Philly. The amount of meat the man put on their was seriously laughable. I was actually pissed but I never complain about my food in person because I am always afraid of retaliation. I have a roommate so I chose to go to the other subway a mile away and see if I was in the wrong and that's how much they put on or if I was being ripped off and either way my roommate can have one. The subway 1 mile away was it not only a friendlier place but I ordered the same exact sub and without saying a word I received at least twice the amount of meat if not more than I did from this Subway. What a joke. Not did I only get ripped off on the amount off meat but the sub i received with very little meat on it was $4 dollars more than the new one I bought. Prices are already to high these days and this place is just ripping people off. At least just ripping me off. I will...

I am so embarrassed & extremely upset with this store! & I will be calling cooperate! I was in the store today around 2:50/3:00 with my family! And this co-worker who was a little older was screaming at this other co-worker named kayce & I applaud that young lady kayce she kept her cool & her composure & respectfully told that woman who was screaming at her to not talk 2 her disrespectfully. I am discussed with the behavior with that woman and my young cousins shouldn’t have to see that! There is a time an a place to talk to co workers! And I feel so awful for kayce! Getting screamed at the way she did! The woman screaming at her was so unprofessional!

I’ve been thinking about this all afternoon & I will be calling and writing cooperate a letter for the behavior of that...