Starbucks — Restaurant in Lincoln

I don’t usually leave negative reviews, but I’m so frustrated. I’ve visited this location a few times since I live nearby, and I’ve had an issue every single time. From getting the wrong order to waiting because they forgot a drink, it’s been a hassle. Today was the last straw. I ordered a sweetened green tea and a Frappuccino. They gave me my tea, but it wasn’t sweetened, even though I checked the screen when ordering. After two employees asked what I wanted and which sweetener I needed, they gave me the tea back—still unsweetened—and handed me a sample cup with the sweetener in it. I’ve had mistakes happen at other places, and they just remake the drink. I explained that I didn’t want to pour the sweetener on top, and she seemed confused. Then another employee tried to hand me a pumpkin chai Frappuccino, which I...

We came in and my three year old needed to use the potty before we grabbed a cake pop and drink and the staff gave us a hassle about buying something first I explained I was going to purchase something I just didn’t want my toddler to have an accident and they tried telling me it was policy. I explained again we will buy something but he can’t hold it and a different staff member had to come help us. Not sure if they’d rather toddlers wet themselves in their establishment than be understanding about a child but this is the first time we’ve had this issue at...

Hi starbucks, I would like to share my experience with you about these 1 stars. First off, I came in, and immediately, I was shivering cold, which I honestly do not know why. Then, when I was ordering a regular dark roast coffee, the worker and I had a difficult time hearing each other because of the loud music in the background. Surprisingly, it felt like 5 minutes just ordering 1 thing. I got my dark roast coffee, but it came out cold when I drinked it. I quickly decided that I wanted to leave because it was an...