I ordered two sandwiches through the Subway mobile app, and from the moment I arrived, the employee was unhelpful and dismissive. I asked for assistance with the app order, and he immediately refused to help or even acknowledge the issue.
Things got worse when I politely pointed out the small portion of meat he was putting on my footlong sandwich — only three slices of meat. When I questioned it, he gave me major attitude and claimed he couldn’t add more because “proportions are portions,” which makes no sense. Subway is supposed to make the food in front of you so you can ensure it’s right — isn’t that the point?
I took a picture to show corporate what I received, and the employee refused to give me my sandwich unless I let him go through my phone to delete the photo. Absolutely unacceptable and unprofessional behavior. He ends up giving my sandwiches halfway done I left the store.
I’ve never had an experience this frustrating at any Subway before, and I’ll definitely think twice before returning to this location. Corporate needs to be aware of how poorly this store...
Read moreVery disappointed in this place. Went with 3 people to the food court. First time he went up they said they were closed. How are you closed in a 24 hours Casino. After sitting down and eating my own food I noticed one person get in line not 2 mins after and order a sub then 2 more people got in line and ordered a sub. I insisted on having my friend get what he wanted so I got up for him. Asked for a combo. She never asked me what bread I wanted threw all the ingredients together then the cashier rushed the person ahead of me and then rushed me to pay. When I got back to the table and opened the wrapping I was shocked to see a sad 3 inch piece of bread the crumbs of the steak slithers of onions and barely a handful of lettuce. I have been to many subways and have NEVER encountered such carelessness with food. It was pathetic. Ended up going to get his funds back and found amazing quality service from Nathan's on the other side of the Casino. Whoever the two women were that were working at 2pm March 9th 2019 had nasty attitudes and do not deserve to...
Read moreI went in yesterday to get a footlong and a 6 inch, we ordered and as we got to the veggies we were greeted with a sign that says they are out of every veggie i could even think of putting on a steak sandwich personally, and so my boyfriend and i both left because they had literally nothing and didn’t tell us. I come in today hoping for a better experience and the rude tall girl who was working told me off and said i’m no longer to be served there because i was unpleased the day before. Will not even consider coming here even if i was paid unless she’s not working. She is rude i miss the other two ladies who worked there a...
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