We are longtime customers of Buffalo Grill. But a recent experience there has left me really disappointed. We arrived a little after 11am (before the lunch rush) on a beautiful Saturday because it was my mom's birthday and we wanted to sit outside. There were 6 of us (4 adults & 2 kids) and, when we arrived, there were 6 tables open outside (five 4-tops and one 2-top). We went to check in with the employee and they told us we couldn't sit outside because there weren't any 6-top tables available. We asked if we could put 2 tables together, they said no. We asked if we could add 2 additional chairs to a 4-top, they said no. I asked why (because we have been able to do this in the past) and they said it was because we would be blocking the walkway. When I pointed out that a current table had an extra chair (blocking the walkway) he said it was okay because it was just 1 chair. It was like he was just making stuff up on the spot. We also could have put together tables without it blocking anything - but he wouldn't let us do that either. At no point did he offer a compromise (like - "let's get you seated inside and then you can move outside once a 6-top comes available") or anything. At no point did he seem at all sorry that they couldn't accommodate us. When I said we would have to go somewhere else, he just shrugged and said "okay". This would be frustrating regardless but especially since we have been going there for years. So we left and ate at another restaurant nearby where they were happily able to accommodate our group of 6. When we left, all 6 empty tables were still empty. When we drove by later on our way home - still empty. I messaged Buffalo Grill on Facebook to see what their response would be. They have not bothered to respond, even though I can see they have read the message. They clearly don't care about their customers or, apparently, if they even have customers. At a time when going out to eat can be a luxury, I definitely recommend skipping Buffalo Grill and going to a restaurant where they actually...
Read moreSuch a hidden gem. We absolutely loved it. I had the corn beef on white bread with mustard (my way) My hubby had a cheese burger with fries. I enjoyed my corn beef but I bit his burger OMG I’m definitely going back for me own. It was a nice crowd in there but yet cozy. They had a mist of warm air flowing so it made it extremely comfortable. The waitresses were friendly and seemed to be familiar with some of the customers which is always a good thing. I highly recommend this place. I can’t wait until my next off day so I can go back.
Edit: Well I changed my 5 stars to 2. The first time I ate here it was so good. The second time I was like, humm that’s not the same. The third time. I’m like, this is nasty. My cheese on my burger was so thick. Then they took the wet lettuce and put it on my burger. So it was like warm, wet and cold (from the lettuce) all at the same time. Twice they did that to my burger. I also take a bite of my hubby food too. It wasn’t...
Read moreI absolutely love the grilled turkey delight sandwich with a side of honey mustard for dipping, gotta have some fries too! Really enjoy the fries having an earthy potato flavor since they have the skin still on them. These are actual fresh cut up potatoes, not from a frozen bag. Always had a polite server. I like sitting outside on the patio, and nobody minds my 5 year old son playing toys on the table. People are really laid back here. Yesterday I called in my order and to my pleasant surprise a man approached my car for me to pay and brought my food out, no waiting. I gotta brag on the cheese dip too, delicious! Prices of food are very responsible here as well. Buffalo Grill is a great weekend hangout on a Saturday afternoon, especially if ur just waiting on a movie to start at the nearby...
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