Burger King — Restaurant in Little Rock

This one absolutely is horrible and disrespectful, I placed an online order for pick up from the UAMS L&D area, my significant other was picking it up after he got off work to head up to see me, he had the order # which was a whopper meal for 2, includes 2 fries, 2 whoppers and 2 drinks, I added to chocolate cookies. I got the whoppers and 2 cookies. I my partner if they gave home drinks before I opened the bag and realized they didn’t even put fries in there, he said no, so I looked in bag and no fries, I was frustrated and so I called and let them know they forgot half my order and we aren’t gonna go back up there, I’m in the hospital pregnant and I asked they do refunds which he said NO on mobile orders, but the guy on the phone was so RUDE he started to blame my boyfriend saying why didn’t he ask us for drinks if he new, first of all he didn’t know all I gave him was the order # so that’s what he gave you. The guys on the phone even said well if it was me I would of asked for drinks, it is not and was not his responsibility for the pick up order that you forgot half of what I paid for. The guy hung up on me, I called back and asked to speak to the manager, he said he was the manager, so is that how you treat your customers, basically point the finger at them and tell em there wrong and we should of done your JOB, they don’t take no responsibility and I don’t appreciate being talked to or spoke to as I was, he should NOT be a manager, maybe the janitor and he can...

I was at this location yesterday at 7:19 p.m. I understand that there can be a wait for your order. I was asked to drive around to wait for your order to be brought out. A customer was ahead of drove to the front near the blue gate, and I parked in an area a few feet from the front door and didn't want to park in the handicap parking. The team member walked outside of the establishment with 3 bags on the tray. Asked the customer what the order that made and the customer told the worker. Handed the bag to the customer and looked towards me and another customer to reply , "Why are we parked there and walked back in with the food. I waited for 2 minutes at the most for the customer and I to go inside to get our food. I addressed it to the worker that got our order, and she asked if I parked at the blue gate, and I said no because a customer was there in the spot. She apologized for it. Honestly, if the one team member has an attitude like that, she doesn't need to be there. If you have a personal problem, keep it at home, don't bring...

Went to Burger King and the employee told me over the intercom "they lost their knife" smh when i requested for my burger to be cut in half.Can they make a order.... like really....make a order as the customer desires? Multiple times going to the spot this situation happens, where the burger is not right,It's flat it's not even desirably edible nor appetizing,never can they FIND A KNIFE OR HAVE A DECENT ATTITUDE FOR SOMEONE THAT SERVICES THE PUBLIC. But perfect as they come during the beginning for breakfast and lunch. SMH .I don't understand if you don't have a knife all week,is time to question who's stealing THE KNIFES?Don't you think? OR IS IT JUST PLAYING LAZINESS AND YOU STILL GOT A JOB.But I can honestly say Demetrius took the time to give customer what was needed .I truly appreciate you man, im glad someone takes that few extra minutes to find, clean & satisfy their customer with a hot, & customade meal as requested.. That's the only reason I give these ppl 3 stars. Hire more ppl like him and you'll 👀 this...