Church's Texas Chicken — Restaurant in Little Rock

Horrible experience i am a DoorDash delivery driver I came to this location to retrieve a delivery order for a customer upon my arrival there where a lot of cars ahead of me I waited atleast 10 to 15 minutes before making it to the mic. Then once I finally made it to the mic I introduced myself I told them why I was there and what order I was trying to get . And I also tried to place a order myself because I hadn’t eaten all day so Therefore I was very much hungry I tried to place a order for 2 piece meal spicy. Which I was then told that they where out of spicy but was cooking it I told them I was willing to wait especially since there was a a lot of cars ahead me they wouldn’t allow me to place my order and when I asked how long is the wait for the chicken they just kept saying they wasn’t sure how long it would be for the chicken I was very upset , frustrated, humiliated and still hungry when I wasn’t allowed to place my order once I was finally able to made it to the pick up window to retrieve the customer order the cashier at the window told me the chicken had just came up (when I asked how long it would be again ) I then tried to place my order again and they told me that I would have to get back out of line and re-enter the drive thru but by then the line was even longer at that point I was even more mad and then when I was requesting for the customer order they still made me pull up and wait even longer 🤦🏾‍♀️ In which I was still very hungry and upset because I could have placed a order and waited for my food just like I had to wait for my customer food I’m HIGHLY...

During my first visit to this location on my way to Hot Springs for the weekend, we immediately walked into a dirty restaurant with a 4 person line. The employee at counter appeared to be of Indian descent (nothing against Indian people, but I’m trying describe the person just in case upper mgmt see this review) and was rudely taking an order. He was telling a customer his chicken tender order would take 7 mins and another customer further in line stayed they planned to order the same thing, so cook more. That’s when the employee (appeared to be manager) told everyone in line to shut up). The customer who was ordering said they just trying to tell you to go ahead and cook more so the wait time is reduced. The employee became irate at customers, so people walked out without ordering because of this rudeness of the employee.

I recommend finding another locate because this store treats its customer rudely and disrespectful. Plus it’s nasty...

Should have been zero stars. Went through to get order taken and no one answered the speaker. Finally got to window after a 15 minute wait only to be told I have to drive back around cause they dont take orders at the window. I asked for the number to corporate and they denied. I pulled back around to request a #4 made fresh with okra and 2 thighs chicken only. I was then corrected on my order like I didnt make it easy. I explained I know what I am ordering and I can read just fine. I was told I dont have to come back through with an attitude and she will refuse to take my order and call the police. All because you and your manager made me drive back around, wait in line again, and try to be smart and think its funny to mess with a customer while they are just trying to get food. I will definitely be escalating this situation cause it is ridiculous. Oh and I still didnt get the number to corporate but I will fix that...