I made a mobile order with special instructions at 1:40 pm and it was supposed to be ready at 2:00 pm but when I came to pick my order at 2:10 pm, it wasn't ready and the employee seemed already annoyed, she told me she didn’t have pepper jack cheese, and I asked what other options they had, she told me “I should've put more options before I place my order”, then she started to prepare my order (2 footlong subs), by the time she told me my order was ready it was 2:36 pm and when I checked the order the subs weren’t toasted (as I previously asked in the order) I told her I wanted my subs toasted and she said the vegetables were already added and she didn't want to toast my sub nor redo it.
I also bought a churro but it was cold and raw and again when I told her about it and asked for the manager, she told me he wasn’t there and she called him by phone (she walked away to the back of the kitchen) and when she came back, she insisted she was right so they didn't reimburse for the subs and the churro, all this happened in almost one hour so I spent the whole hour trying to get an answer but I got nothing because she was ignoring me and when I was trying to talk she didn't let me because she was interrupting me all the time, she was so rude and she was yelling at me, it has been my WORST experience.
I should've paid attention to Google maps reviews and also people I know told me they have had bad experiences on this store with the same employee.
At night, me and my husband had terrible stomach ache!!
The churro and the subways were the saddest ever, apart from the costumer experience. Please don’t waste your...
Read moreI decided to give subway another chance after weeks of ads on social media, television, Netflix, and the radio saying they have $6.99 footlongs. I went in today and was told this location doesn’t participate in this promotion. Why is subway spending money on a National ad campaign when it isn’t being honored at any location in my city? It was a textbook bait and switch.
This location shares a parking lot with; a Mexican joint, a Taco Bell, a BBQ joint, a catfish joint, and a pizza joint. All of the other locations have offerings that are budget friendly, but this subway wants to sell footlong sandwiches with packaged, not made from scratch ingredients for $10.99+?
You all aren’t priced to compete. I went to the Mexican joint and got a full take out meal for the same price Subway wants me to spend on a foot long club sandwich.
Subway! Y’all gotta do something. You’re pricing yourself way beyond the quality you deliver. It just isn’t work eating at a subway anymore.
I’ll come back in a year and see if y’all get it together.
The staff at this location are friendly and the place is clean. This review is aimed at the owner/ operator and the subway corporation.
Y’all gotta do something. Because the current state of the menu/ prices/ food...
Read moreI know everyone loves the convenience of things being located on Cantrell but please drive take those extra miles for a different subway location. I placed a mobile order for 2 foot longs. Buy one get one & instructed them to be cut in three pieces. When I came in, it looked sketchy he has the meat and bread covered. I've never been to the subway where they have the meat covered up the only thing that he allows you to see is the vegetables.
He was working with somebody else. He asked me what I needed and I said I had the mobile order.
He look nervous so I wanna stand over him. I sat down and hoped that he was going to do my order correctly. I get my sandwiches to the house and he skimped me on my meat on both sandwiches you're supposed to get two layers of folded meat on a turkey sub. I got one layer of meat. And a scoop of steak on my Philly cheesesteak. Both sandwiches are the thinnest sandwiches I've ever had from Subway . I've never seen nothing like this. On top of that this location doesn't accept coupons. DO NOT SHOP HERE. YOU WILL NOT GET YOUR...
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