Cocktails N Dreams Ltd — Restaurant in Livonia

If I could change anything about my wedding day it would be my bartender through cocktails n' dreams. My poor experience with cocktails and dreams began with phone calls with Patsy about setting up staffing. Patsy was condescending and made me feel incompetent. She was not helpful to me as a bride as I was planning such a big event. Eventually I needed my mom to take over with dealing with her espeically since this company refuses to communicate via email which is best for me as a young professional. I wish I would have trusted my instinct and not booked through her but this company seemed to have good reviewed and was well priced. We ended up paying for two servers and one bartender. The two women that were sent for servers were kind, helpful, and hardworking - I feel bad that their good service was clouded by the rest of our experience. Unfortunately, our bartender Patsy (the owner of the business) was horrible. Every single person I talked to about her had the same negative things to say. She was rude to my guests making people uncomfortable to ask for a drink, kept an unorganized bar serving the same drink in multiple different glasses, and made even getting a drink for my now husband a challenge as she would leave the bar for minutes at a time. Not only was her attitude rude/abrasive, but she made food and safety violations by scooping ice into drinks from the cooling buckets with her hands!!!! (GROSS!!!) Multiple of my guests including health care professionals witnessed this. When discussing our disappointment with her via email after the event, Patsy was rude once again, denied everything, and we didn't get a sincere apology. Please, please, please save yourself the embarrassment of having the face of your event be someone as unkind, lazy, and...

From the start of tasking off the to-do list for our wedding, bartenders were amongst the highest priority. I called Cocktails N' Dreams long before my wedding date and they were immediate to respond to questions and very attentive to detail what my husband and I were looking for. Kelly and Patsey's business will provide you with absolutely anything you can imagine to make your day perfect and if they are unable to, they most certainly will give you suggestions to make it easier on you.

I had the pleasure of meeting Kelly and having her as my personal bartender at our wedding and she is PHENOMENAL. Her crew was so efficient and all of my guests were ranting at how great the bartenders were. Quite a few guests are bartenders themselves and they too had great feedback.

My husband and I had thought we had more than enough alcohol for our big day, but Patsey called me a few weeks before our wedding just to talk numbers so that we could all be on the same page and she noted we were short on what she thought we would need. She was absolutely right, she suggested getting more beer for our guests and had the exact number of how many bags of ice she thought we would need and she was spot on.

They are so attentive and personal and really want to do a good job for you and make your experience perfect. That's exactly what they did. You both are awesome! I'll spread the word on your expertise...

We used Cocktails N' Dreams for our wedding reception at Eastern Market Shed 3 in October and we were so pleased with the quality of service they provided, we would highly recommend them to anyone looking for a bartending service for their wedding. We were in constant contact with Patsey and Kelly throughout the process and they were so helpful with recommending purchase quantities for the event, and any questions we had along the way. We purchased the mixer package as well and it was a great decision that allowed Patsey and Rodney (our bartenders) to make many different drinks in their repertoir! We went into this looking for bartenders and what we got was so much more, so many of our guests told me how much they loved Patsey or Rodney, or what type of drink they mixed up just for them. They really stole the show in the best way possible and we are so thankful. When we initially booked them we were hesitant due to concerns of poor communication but that really was not our experience at all. Thank you Patsey,...