Starbucks — Restaurant in Logan

I have never left a Google review before but, felt I needed to this time.

I don’t like these satellite Star Bucks, they usually are not customer oriented since, they typically are not corporate owned. I’m not sure if that’s the case here or not. But, I thought I’d try the Logan Ohio Kroger one this morning. Got there and, no one behind counter with, three people in line, including me. Oh, this was at approximately 7:50 AM, the store opens at 6:00 AM. Waited there about 8 minutes when, someone showed up. They started banging around doing something behind the counter with, NO EXCHANGE OF CONVERSATION OR, EVEN ACKNOWLEDGMENT OF ANYONE IN LINE. After about two minutes of all three of us standing there, the first “customer” left with nothing in hand. The “customer” in front of me and, I moved up. During this “standoff”, I had a couple eye contacts with the "noise maker" behind the counter. Another “customer” joined us two in line. Still, no acknowledgement of our existence. After about three minutes of no action from the customer representative, “customer” three, the one behind me left. I waited about another 3 minutes and left. I can only assume the the “customer” in front of me is still waiting there.

I guess my assumption of the satellite stores was correct. What can I say other than, WOW! What was...

I’m only posting a review to save future customers that want coffee, we have many locally owned coffee shops around that all have better quality service!!! There was only one lady working today, so I was trying to cut her some slack (obviously). But as we were ordering she was making comments about the drinks we ordered, how they were “so hard to make” but we ordered off the menu and made no addition to that specific drink. Then, she forgot to add something in my drink (which happens sometimes) so I asked politely for her to add it and she said “You didn’t ask or pay for it but okay” with an attitude (I went back to my Starbucks app, and I actually did pay for it lol but that’s not the point). I’m not one to leave a review usually, but as a local there are wayyy better coffee shops around that will treat you with better...

Crazy experience. 3 workers. We walked up. Stood there for 10 minutes without so much as acknowledgement. When we said , "can we place our order?", the gentleman "cleaning" a machine says quote "I SAID hello!"....wow. been around customer service for 20 years. And when someone walks up, you say, "hi, im so and so I'll be with you in a few moments, thank you for your patience" But that didn't happen. And the other Teo ladies acted so appalled. The manager at Kroger recommended Oasis coffee in Logan instead. I HIGHLY recommend this. I have been there 3 times and have been served and treated with respect each time. I will continue to support a local chain over a company that doesn't seem to care about...