Burger King — Restaurant in Lombard

It obviously depends what time of day you go. Everyone knows Burger King is not gourmet food. It's not bad for what it is. My good review is mostly because of the sweet man who works the drive thru late at night. I've stopped a few times after work, close to 10pm and it's always the same guy. He has some kind of accent, I'm not sure exactly where he's from and unfortunately, I don't know his name yet. He's so nice, friendly and attentive. I ordered a bunch of different stuff. My orders were 100% correct each time. It makes me a little nervous to go so late at night or close to closing time because I don't want staff to be irritated and do something to the food or just be careless and get half the order wrong. He was nothing but nice and helpful and the best part, he gave me a paper crown each time!! He made me smile. Thank you for your wonderful service,...

Do not visit this Burger King! They over charge their customer! They have their menu board prices posted incorrectly and they do not honor the prices as posted. Their counter person is forced to go by the computer price and the manager puts them in a bad place by not correcting their menu board. The manager for some reason does not have the proper training to either honor the price as posted to the public or the authority to correct the board and for that I blame the owner / franchisee. I am surprised that the corporate Burger King does not come down on this franchisee. They are giving a bad name to the parent company and that...

Since they don’t want to answer their phones I’ll let it be known here.

Says they accept mobile orders, I place an order. 18 dollars and some change, and I have my coworker go pick it up. They give my name to the person at the window and they give the go ahead to pick it up. They get to the second window and now they’re saying there’s no mobile order. I have an order confirmation in my email. Go to call them to ask about it and they don’t even answer their phone. By far worst service at a...