McDonald's — Restaurant in Lompoc

I'm not sure how orders can constantly be wrong when this is the only thing that these people have to do at this place. I am allergic to pickles so I have to request my burgers without this item. When getting home, it never fails that there are pickles in my food even when the ticket specifically states "no pickles". My husband brought home dinner tonight & yet again, there were pickles on my burger & the ticket said "no pickles". How hard is this to get right? He called & spoke to the Manager & explained the situation to her. She seemed very unsure of what to do but did apologize & said she would talk to the crew about this. Did she offer a replacement for the item I was not able to eat? NO! Did she offer a credit for the next meal? NO! So, tonight I ate french fries with a soda while my husband had to eat my burger. What do we pay for if we can't get what we ordered? How hard is it to read the orders? There really is no excuse for this error. Perhaps I should eat the burger with the pickles & get deathly ill & get a lawyer to have them pay for my hospital bills along with pain & suffering. Who is training these people??? And can...

This restaurant has bad customer service, yesterday night went to go buy food, and while I’m placing my order by drive through, the girl kept rushing me, I had a question regarding toppings, inside burger since my son has food allergies and wanted to make sure burger didn’t have certain topping, all I hear from her was ugh, and her voice aggravated by my question, I did get upset, go to the window and ask her if she was the one that took my order, she look mad, and reply yes and if there was an issue, I reply yes your attitude, she apologized to me and tows the fries inside the bag, bought a happy meal and also toss the toy inside the box I just let it go because Karen’s are real and I was about to become one, so I decided to rate it through Google, I know lots of people in Lompoc will agree with me that this mc Donald’s has horrible customer service. To bad this is the...

Food & pricing are great. I only use drive threw. for the last few years it never fails but an item is Always missing 80% of the time. and annoying to have to call or go back then prove you didnt get your complete order. I understand that some people try to manipulate staff to get free food. early December 2020 the order was 2 big breakfasts 2 drinks. we got 2 of everything eating utensils packets,syrup,drinks etc.. but the 2nd platter was missing.. it was not possible to to retrieve the send platter at the managers convenience.. again another missing product paid for. Seems drive through's these days do not take pride in customer service. if you dont catch the their mistake at the window you're...