I had a terrible experience here. When my friend and I got to the restaurant we were waiting on one other friend who was less than five minutes away. They would not seat us until the other friend had gotten here. They told us "all feet must be on the ground in order to be seated" I have never had this experience at a restaurant and was very disappointed they made us stand around. Little did we know, this was only the beginning. Once we were seated, we waited 25 minutes until the waitress came over to take our order. We even needed to ask to have someone take our order. The waitress also never came to take our drink order. Once the food came, our waitress did not come once to ask how the food was or to refill water cups. Worst of all, the chicken from my dish was completely RAW. It took 20 more minutes until we could get someones attention. We told the hostess (because our waitress was not paying attention to us whatsoever) and she did not even say sorry and just told us to tell the waitress. She said "this wasn't something that she dealt with," finally, when the waitress came over we told her about the chicken and she did not say sorry either, she just took the dish from us. Thankfully, she took off the chicken dish from the check. Otherwise, this was a horrible experience. I do not recommend this restaurant at all. I am just hoping I don't have food poisoning tonight. I tried to attach a picture of the RAW chicken, but this website did not...
Read moreIF Amber is one of the servers, RUN OUTSIDE NOW! We ate there during our annual vaca 10-8-15. Hubby had soup and seafood entree which looked as good as it tasted, said he. ME? I ordered a classic salad, $7.99. He had diet soda and I had H2O. Amber was our server. She literally PLOPPEd down our food and immediately walked away. WHOA! I had a Greek Salad in front of me... feta chz, dark olives... etc. I looked fer Amber and she was standing at the rear of the resturant casualy talking w/ the bartender. I called her name 3 times, yes... getting slightly louder each time. She finally turned around and ON THE WAY to our booth loudly said "You were YELLING for me?" (?whattheheck?) I said I was NOT yelling but the order was wrong. She reviewed her notation and grab the salad away. Amber returned w/ the correct salad w/o an apology! When we asked for the check, Amber put it on the table... upon review, I saw the "Greek Salad" was listed and again Amber was "hanging out" w/ the bartender. I called her again THREE times and again she came to our booth saying LOUDLY "You are yelling for me again?" I pointed out the error on the check and her reply was "Well, that Greek Saad is only one dollar MORE than the one you ordered." (WHAT?) I had to ASK for the correction... One place we will NEVER visit again is this resturant... Sad to say but the food was excellent, tasty, salad fresh... but NOT as fresh as our server! Tah...
Read moreMy friends and I recently visited New American Grill during our ski trip to Vermont, and it was hands down the BEST dining experience we’ve had all week! From the moment we walked in, the staff greeted us with genuine warmth and attentiveness. Their service was top-notch—friendly, proactive, and always making sure we felt right at home.
The food? Absolutely DELICIOUS. Every dish we ordered was flavorful and thoughtfully prepared, with generous portions that left us fully satisfied (and even with some leftovers!). The prices are incredibly reasonable for the quality and quantity you receive—truly a great value.
What truly set this meal apart was the live music! A talented guitarist and singer roamed the dining area, serenading guests with soulful tunes. It added such a joyful, lively vibe to our evening, turning dinner into a celebration. Our entire table was smiling, clapping, and even singing along—it was pure magic!
After trying several restaurants in the area, New American Grill stands out as our favorite. Whether you’re a local or visiting Vermont for adventure, this spot is a must-visit. Thank you for making our ski getaway even more memorable—we’ll definitely be back next year!
Highly recommended for food, fun, and...
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