El Patio Fine Tacos And Beer — Restaurant in Long Beach

Let me start by saying this, They DO NOT deserve 5 stars!!! They deserve 50 STARS! OMG! The most delicious Mexican food I have EVER had and I've visited Mexico plenty of times, hell my step mom is even Mexican (I grew up with her food) and their food is on point! The flavors just burst with every bite you take. Their salsa yum! Just spicy enough to enjoy! I can't wait to come back and try different dishes. Now about the service..... AMAZING! Our waitress we have had the pleasure of serving us both times we've visited and she is just top notch! I work in a customer service industry myself and observing her with her customers you can tell she genuinely cares about you and where she works. This is not normal these days.... Employees today seem to just want to get you in and out to turn their tables. Not HER! Thank you for hiring her and coming to LB! Support this restaurant and let's keep them around for a long time! And to the waitress if you ever leave I will hire you in a heart beat! Lol. Oh and they have parking! You guys scored a perfect location!...

The food here is fine. But the service is deplorable and dishonest!

The staff at this restaurant operate under "Birria Hands" on Uber Eats. They tried to pull a ratings scam by having their Customer cancel an order because, they claim, they ran out of a common menu item. The thing is, Customers cancelling get a cancellation fee and a ding. If the restaurant cancels? They get a ding.

I caught them lying to their Customer (me) today. Telling me that I would need to cancel their order since they couldn't, and that I would get a full refund. Uber's CSR clearly said a cancellation fee is standard if initiated by the user. El Patio did not want to cancel the order themselves and tried to let the Customer take the hit to their reputation.

Shameful service. Absolutely shameful. Give your money to honest...

I stopped by driving from Porter Ranch to go visit some antique shops in Long Beach on a nice Sunday morning. I was too early, so I decided to look for a Mexican place. I was hungry for some old-fashioned Menudo. I've drove by the place, and it had such nice art decorations and plenty of seating for a bite to eat. I saw the menu, and it had a lot of stuff to choose from. I saw they had what I was looking for, so I sat down by the counter and waited for my meal to arrive. The food server was named Jessica. She was very kind and offered me what is popular in this nice cafe. I was so impressed with the servings. I was so content and happy. I also ordered a Modelo beer as they have the beer on tap or bottles. I highly recommend eating here as I will return to try out...