Great Mex — Restaurant in Long Beach

Ok there’s many reasons why I’m giving this place a 3 star First off I’m vegan and for the longest time this place did not cater to that kind of diet even thought I would try to get things that were plant based like grilled mushrooms and onions, many time I would find small bits of meat in those orders and it was repulsing even though I would clarify that I do not eat meat…sigh Second off they charge way too much for their food, it’s good food but it’s not the best Mexican food I or my fiancé have had and he does eat meat so he’s eaten more things to reflect an opinion like that but they charge like they are high class restaurant when it’s just a small spot for Mexican food almost like a hole in the wall.. Thirdly most of the workers here are pretty rude, the cooks and manager are the only decent workers with an exception of 1 or 2 waiters here the rest of the staff are very unsocial, can’t hold conversations, and can’t get orders right, I’ve had workers take my order down over the phone and screw it up so many handful of times that I stopped ordering out from here and won’t be back. I would give this place lower ratings if it wasn’t for the manger, she’s a sweet lady that does the best that she can, so I would still recommend people to go here if you have no dietary restrictions but if your vegan don’t even bother because honestly the only vegan item here are the tamales and they’re ok anything else on the menu i would not risk if...

This was my first time ordering from this restaurant. It has been here for a long time, but this was my first and it will be my last. The food was some of the worst I've ever had. I enjoy eating at Taco Bell more than I did here. The prices are ridiculous! I don't know if this has anything to do with impact to business due to the COVID-19 pandemic or not. They had signs post near the cash registers indicating they recently had to increase their prices for some unknown reason, and that the prices listed on the menu boards were not accurate. However, the actual prices were not displayed. You can only guess the shock after my buddy and I ordered a couple burritos, two tacos, flautas, and a couple drinks, and the total bill was $40! The order was to go, of course, and neither of us finished eating any of it. We ended up throwing it in the trash. I'm willing to give them the benefit of the doubt and chalk this up to the current environment that all businesses are going through, and the fact that they've been at this location for quite some time. they must be doing something right to be there for as long as they have, but they certainly did not prove it on the day that...

Note this review is based on a first impression order through DoorDash.

I ordered a 3 item combo containing 2 beef flautas and 2 chicken enchiladas with rice and beans as sides, a part of the combo. I also ordered a small horchata and a flan. The flautas or should I say flauta was simply 1 full sized flauta cut in half to become 2 pieces. Really?! The enchiladas were alright. Normal enchiladas. The rice and beans were super skimpy on the amount. Other restaurants I’ve been to usually dump rice and beans on your plate, to go or not. Beans were really cold as if they were sitting out for a while. I never got my flan. The gave me a small side of rice and beans instead which does not equal the cost of the flan. Got some chips and salsas too. Pretty disappointed to be honest. Even with the DoorDash refund for the flan I could have gotten twice as much food that might taste better from chipotle (two...