So I don't usually write reviews unless it was really really amazing or really really bad service. This one really got under my skin... So I placed a online order yesterday (1/25/22) for CURBSIDE Pickup for 5:20PM at the Subway location at 656 Redondo in Long Beach. Thinking it would be faster, I pulled up and notified them that I was parked in the curbside pickup spot, then seven minutes go by and still no one shows up. I go inside thinking it's getting prepared and they can't find my order. I show them my order and confirm it's the correct restaurant address. A young girl starts to make my sandwich and then hands it off to CRISTINA to make. That was weird... but okay. While explaining what I wanted to Cristina, the other girl who ditched me yells out "NO, she wanted the BMT". And I said "No I don't" Even though it clearly says that I ordered a Spicy Italian. This young girl (who I think was the manger or supervisor) started arguing with me about what sandwich I WANT. Like really?? This girl was something else, doesn't know how to be professional and was super rude. I'm glad she didn't make my sandwich with all that negativity. CRISTINA calmed down the situation and made me a great tasty sandwich. I had a better experience with her customer service and smiley face. They should definitely make a change and promote Cristina to manager. That other girl still has A LOT to learn if she's going to stay in the restaurant/customer...
Read moreThis location is just about my favorite one of the many ones in the greater Long Beach area. It has been here for at least 10 years, if my memory serves correctly. I used to get the footlong meatball marinara here and at other ones 5 or more years ago. I used to love those big spicy "meataballs". My current kick is the footlong Tuna on the Italian Herbs and Cheese variety of bread with Pepper Jack cheese and 2 extra scoops of tuna on each half and vegged out with spinach, bell peppers, onions, cucumbers and tomatoes. No salt or pepper but occasionally a big squiggle of mustard across the top of the veggie heap. I love the 2 varieties of the Fuse Iced Tea that they have here and I mix both of them with the Sweet Raspberry tea from the fountain of eternal soft drinks, HAHA!!!.
(4-25-18) Wednesday
MDK On...
Read moreI'm a frequent subway goer. This was my 1st time and last time at this particular location thanks to 1 rude emp. Made a mistake on size of sandwich told cashier she was nice and understandable but the lady who made the sandwich gave me lip saying she had already made it blahblahblah I told her I'll still pay for it but after that attitude I was annoyed and the cashier told it was ok she apologized for her partners disgusting attitude. Girl...
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