Prism Boutique — Local services in Long Beach

The swimsuit I ordered online was not as pictured - the color online looks like a dark yellow and when I received it, it was a yellow-green color that was not what I expected.

While the swimsuit seem like it was great quality, I then found out that they do not offer refunds whatsoever and on top of that, charged me a return fee. My own fault for not researching the return policy on their website, but that doesn't excuse the bad practice.

Customer service is everything and I would never shop at a place that locks me into any purchase I make.

Now I have to spend $200 on something else that I don't need, when really I should just get a refund. You are robbing people - change your...

The shop was pretty and the products were cool but the staff made me uncomfortable. As a poc I usually don’t feel that comfortable in predominantly white spaces and I felt even more uncomfortable after noticing I was the only one asked to sanitize their hands when I walked in and felt as though there was constantly an associate nearby asking me if I needed help. LB is a very progressive area and I love it here but this was the first time I ever felt uncomfortable so I most likely won’t be going back. Plus, most of the stuff in their shop can be found elsewhere through the original businesses. And some of those businesses are way...

Prism Boutique is a small store which is locally owned and operated and they carry some really cool brands. I bought a shirt which was too small, and Lena helped me in exchanging it and made it so easy and simple. She was such a pleasure. I received the exchange really fast.

They don't have a standard return policy, but that's not unusual considering it's a small boutique shop. Their customer service is really great, and they carry stock of items many places don't.

Love love love. Thank you Prism and...