Went through the drive through and ordered. When I got home I realized the whole order was wrong so I went back up there. My daughter and I went in to tell them. I explained what it should have been and when it was repeated back to me it was wrong. She kept saying I wanted a cheeseburger. I wanted a double cheeseburger with just meat and cheese. Then on another burger I wanted it how it came with no mustard and no cheese. She couldn't understand that she kept saying it was a cheeseburger. When they were gave us the order it was 2 double burgers with only meat. It was wrong again. They got an attitude with us. The manager punched the wall behind him. One co worker flipped us off. Another threatened to kill us. That girl bowed up to me threatened to fight me. I got my money back. They all followed us out. The girl who threatened to kill us was banging on my car window because my daughter was in the seat. She wanted to fight her. I said they were attacking us because we are white and they said yes we are. That is a hate crime. I got in the car. Got home and now there is a police report. I am filing changes on the girl who threatened to kill us. That is a terroristic treat. I will be talking to a lawyer. That was completely ridiculous to act like that over...
Read moreThis specific burger King, #5826, has the closest tasting chi'king to the Tyler location. The Tyler location makes such a good chi'king that I ate it immediately after my numbing wore off from a root canal. It was 100% worth it. In fact I loved the chi'king from Tyler TX so much that I had a friend make me vinyl decals of the chi'king logo on my tumblers. Since my first time trying the chi'king in Tyler, I have eaten at every fast food chicken place in Longview and nothing else compares except this locations chi'king. Also on my visit I just had to this location, I was asked to pull around to the front of the store(which I gladly wait for the sandwich everytime they tell me it will take a minute) and I waited on my sandwich to be handed to me. The most amazing thing about the visit is when she came out to give me the sandwich she offered to refill my sweet tea for me. The lady with white hair and the tattoos is the best employee at this location in terms of customer service. I tried to fill out the survey on the receipt but it did not print the survey code so I came here. I am very pleased with this location and will...
Read moreWhat's up with the bacon? Are employees not allowed to serve bacon on croissants? I've been eating at this Burger King for 30+ years. Can't remember ever getting a burger made wrong. I just started getting breakfast croissants a few years ago. Now 9 time's out of 10 I get sausage when I've ordered bacon. I chalked it up to Covid chaos & just quit getting breakfast here. After waiting over year to give them another chance, we picked up breakfast today. No other customers there yet. But as usual, we were given sausage on our croissants instead of bacon. Our receipt clearly showed we ordered bacon.
I need answers: If the bacon is frozen or on back order, put a sign up! If the cook has cateracts, or dyslexia get a magnifying glass or color coded system (& I'll add back a star). If you're never going to give me bacon, just leave off the sausage & let me know. I will buy a package of precooked bacon for my office fridge & we'll...
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