Starbucks — Restaurant in Lorain

I want to take a moment to share my appreciation and love for this location. Although I live near 2 Starbucks, I love to sit indoors in this location. First of all, it’s always clean in here and I like that the music is at a calmer volume to where it’s not a distraction, but a vibe💛 Second, the employees here AND the manager are super kind, genuine, hard working and respectful! In fact, im here today and they are pretty busy now that the fall menu has dropped and I really admire how their manager handles it. They cheer the baristas on during the shift, they make the customers aware of the wait time and take customer complaints like a champ! Very professional, organized, and...

My wife and I in the last 2 months we've been going through the drive-thru. Every time we order the drink it is made either wrong or not right and their policy is to have a drink ready in 30 seconds and it pisses me off when they wait to see if they're getting a tip when paying with credit card before they finish the drink And this location does not write any greeting messages. The management needs to go along with the...

Only giving one star because of the sign continuously put on the door saying only the drive thru is open. And the drive thru barely moves. So when I finally get my mobile order, it's cold or watered down. I don't like this sign on the door. I want to rip it off and burn it. Drive thru is supposed to be quick....