Subway — Restaurant in Lorain

Jen the manager. This absolute horrible service here today that was completely unprovoked and uncalled for. After little research and a lot of people coming forward it looks as though I'm not the only one that has had this experience which is what she’s might in the responsible parties. Jen allowed the horrible behavior of the other employee who then proceeded to throw sandwiches and storm out the back door just because I asked her to remake my sandwich that Was supposed to be tunafish but had next to none on it. She opened the sub and saw that there was little to no tunafish and proceeded to take my old sandwich over to a fresh sandwich station and start slapping on tunafish which was absolutely disgusting, not to mention cross contaminating food. That's when I requested to have the sandwich remade since now it's old and soggy she proceeded to throw things due to my request and storm out the back door right in front of Jen The responsible manager on shift. I did put a public Facebook posting where most of the information came through due to this repeated behavior. I also had someone come forward states that this exact thing happened to her over the summer as she was going to the subway every day trying to lose weight and was miss treated and discontinued going. It's an absolute shame that businesses are going under left and right you would think you would appreciate what you have in front of you and treat your customers with kindness. Again this interaction was completely unprovoked behavior I have a video of it and I'm sure they do too. As soon as she started throwing things as when I started to record though I did not interact with her absurd behavior. Not only because I have self-respect because I represented my company in uniform. Hopefully they choose better customer care in the future. I also hope this woman finds happiness she seems very unhappy. I hate leaving a bad review!! Doesn’t seem like there’s any accountability for this establishment. So save yourself the headache and just don’t even go here the one in Walmart is better also there’s another one in Amherst and of course Quiznos is always my favorite they have never done anything disrespectful . Will only work with them for catering from here on out. Several of my coworkers and I were actually going here about 3 to 4 days a week and it’s all...

I went over the weekend to get some lunch before I go home. Well, I won't be going back and wasting any more money there! They've upped their prices and then on top of that I had to go back in after I went to my car to leave because what I ordered wasnt even what was on the receipt! He said oh we just recently upgraded our menu and changed the system and those things aren't on there any longer! Are u seriously kidding me.....so instead of the company fixing that problem they are going to charge a few dollars extra, and to boot he said oh we are putting double cheese on everything, oh really well I barely even got a handful! Unbelievable and...

When it was time for topping on a meatball sub I asked for a lot of black olives. The Male attendant placed about two tablespoons across the footlong. I asked for more and he placed another tablespoon. I said please put a lot of black olives, as this is the main topping I want. He refused and said he is not allowed to. Terrible customer service and staff with no training. Another female attendant was making a footlong for another customer and it was piled so high with toppings she could hardly close it into a wrapper. Go somewhere...