The Original Pancake House — Restaurant in Los Altos

Frist impression of this research was okay average service as you walk in they greet you and all but once you sit down and order your food they forget to bring you extras like fork knife coffee there was like 5 waiters but all were on there phones or talking. Not paying attention to the guest anyways once we ordered we got our food which was coming out way to quickly for my gut feeling if anyone has seen Gorden Ramsay on TV he says if a kitchen spits out food to quickly be cautious and yes we were food had mixed quality some tasted good other was not the beat but we also Got served Spoiled food our waffles we order were extremely sour and bitter and the strawberry we had as toppings were moldy THIS PLACE NEEDS TO BE SHUT DOWN worst of all the customers service from there staff was poor instead of admitting that they were wrong they made an excuse saying the cheif used Sour Dough Bread power which is absolutely absurd like come on just say you gave us Spoiled products I will never be coming back and will definitely call the Health Department to vist this establishment STAY AWAY FROM THIS...

This is it, folks... I can never eat pancakes again. They will always fall short of these sourdough pancakes. That's right, you're seeing eight (8) pancakes, each the size of my hand, dusted with sugar and topped with butter. Step right up and see the Platonic Form of pancake, right here on this table! Perfectly fluffy, with just the right amount of chew. If you'd told me this morning that I'd be this amazed by a plate of pancakes -- SOURDOUGH pancakes --, I'd have laughed at you. I'd have said "SOURDOUGH? pancakes?? For real? No way." Well, folks, I'm reformed. I'm a believer. And I believe in these pancakes right here. I have to fly back to Wisconsin in a couple days, and you can be sure that, on that plane, I'll be dreaming about these fluffy perfections. Come on in and order... you won't be disappointed!

Other excellencies: mango smoothie (with whipped cream), peach Italian soda, spinach omelet (fluffy, layered, crusted with cheese), service (friendly, fast, nice), parking (small lot right out front with more across the street) -- BEST pancake place I've ever been...

This place has so much potential to be great. They open very early which is amazing considering there’s not a lot of early morning options. I’ve been here 3 times in hopes of giving it another shot. Off the bat, the place is cluttered with random stuff as if it’s a storage on the side where the bar is. There’s a huge Italian sign that says espresso, so I was like oh well that’s at least good, they’ll have good coffee. Unfortunately that wasn’t the case. I’ve ordered pancakes,corn beef and bits, also my husband had an omelette and French toast. The food is basic, nothing to write home about. Just your average breakfast. What ruined the experience was the server. She’s always so cranky, what I don’t get is, if you don’t want to work the early hours, why are you there? She was dismissive and unwelcoming, every time I asked for something or a refill it was followed by annoyance or indifference. It’s unfortunate bc I do want to like this place for the convenience...