Ben & Jerry’s — Restaurant in Los Angeles

They suck! So few locations near me. I run over from work for my first (and now last) free cone, and they closed an hour early! I called them on the way over to see if the mall location was doing free cones also, no answer. Lazy people, can't even pick up the phone! I told them I came all the way from work to grab one, no sympathy. Only "we closed at 8 today!" Ok I get it, the fat gods did not want me eating an ice cream cone today, but they didn't even apologize! Gave me attitude in fact for me not knowing they close early once a year to deprive people who work late hours of a sweet treat. Wouldn't answer the phone, not one apology, gave me attitude. And, there wasn't even a way I could buy a damn cone to satisfy my PMS cravings!! So Rude, i won't be...

I was at Ben and Jerry’s today and the lady named Evelyn asked me “why didn’t you tell me” when I told her about my allergies. At least she told me not to worry about it and she said “sorry” only when I reminded her. Before that she told me “one second” after I mentioning what I want so I waited and she started making and she asked “anything else”? Which I...

fast and courteous, many thanks to the young man with glasses and beanie for having so much patience when there was such a long line, although for a mall location you'd think they'd be better staffed than 3 people on a busy sunday afternoon :( they can only work so fast and yet people still get angry when they don't get they cherry...