Doan's Bakery — Restaurant in Los Angeles

Getting a pie for Thanksgiving from Doan's was the most delicious, most wonderful experience I've ever had in a bakery. I knew deciding on the Monday of Thanksgiving week to get a dutch apple pie from Doan's was waaaaay too late but I was treated with kindness although they already had a 15 person wait list. So I bought a couple buntlets to assuage my disappointment. They were incredible but I ate them before I could get a pic, lol. I returned Wednesday morning to see if there were any cancellations. There weren't so I bought a bunch of turkey shaped shortbread cookies and got an assurance I'd get a call if there were any cancellations. I also got a chocolate pecan bar to nosh. It was better than I could ever have imagined freaking sublime! Already in my happy place from the pecan bar, when I got the call that there was a (barely) broken pie for me, I was ecstatic! Now Doan's wouldn't sell a pie with a broken crust to their customers but I had made a special request that I'd happily take one. The pie and turkey cookies were the hit of my Thanksgiving dinner!! I believe the incredible topping on the pie is made with fairy dust it's just that magical. I cannot say enough heartfelt thanks to the amazing folks at Doan's for making my Thanksgiving dinner the...

More than a design aesthetic, it is evident Doan's Bakery actually is the quality homely establishment that other's can only strive to imitate. The level of care put into the baked goods both in taste and in visual appeal is similarly placed in even the most 'simple' coffee (tho I contend that an even roasted coffee is not so simple an affair). It is clear that this place is also very personal to those who work there, as you are treated to folks whom have have a deep appreciation and understanding of their menu; which goes beyond a professional training regimen to demonstrate a staff that is dedicated to the craft on display. I cannot empathize how excellent an experience is created here, and with a seasonal rotation of pastry, there is always a reason for a revisit. Rich sweet chocolate bunts, adventurously spiced coffee cake, and tart (yet still a welcome creaminess) lemon custard cakes, there is a blend of quality and atmosphere to satisfy any willing to pay a visit. The multiple awards and accolades of Doan's Bakery are well deserved both in product and service. Grab a 'simple' coffee, take a seat in their cozy dinning area, and witness the otherwise hectic traffic of Ventura Blvd become something slower and a little...

Does any really read these reviews or address a customers concern? I was very excited to receive my White Chocolate Coconut Cake from Gold Belly. My issues are this:

I ordered my cake through Gold Belly on January 14th but received it on February 27th. That's a long lead that I would have understood if the cake was even close to what was advertised.

The cake was shipped by from Los Angeles to San Jose which is roughly 350 miles away by Gold Belly.

The cake was crumbly, dry and had a old mildew taste to it. I assume this is cake had been bake a weeks ago based on the quality.

My got sick off of the cake.

I have tried to address this issue with Gold Belly and will continue try to address this directly with the Doan's Bakery.

I am very disappointed with the famous White Chocolate Coconut Bundt Cake. I wonder if any of the cakes that Tom Cruise orders for his A-List Friends are the same poor quality that we received.

I am happy to remove my negative review if someone from this establishment will address such horrible experience. If not I will continue my communicate to other of the my family's story to ensure other's do not waste their money...