I absolutely love this cafe! I was in the area to check out another cafe called LaB Coffee, but I was unimpressed with their menu. I stumbled upon Balcony on my yelp search and immediately came here after looking through the pictures and reviews.
Their menu offers a variety of flavored lattes, but I was most intrigued by one of their signature drinks - the Brad Pitt. One of the workers (who seemed to be the owner) was so helpful in giving me a breakdown of all of the different lattes. He recommended the Brad Pitt as it was their most popular drink. I was a bit indecisive because I was in the mood for a sweet latte, but he advised me that he could adjust the sweetness of the Brad Pitt and make it sweeter than usual. I am so happy I took his recommendation because the drink was so delicious! I was advised to not use a straw for this particular drink since you are supposed to experience the taste of the foam with the coffee. I loved how smooth the flavor was and it perfectly satisfied my sweet craving. It's definitely a unique taste that you can't get anywhere else!
My friend got their tiramisu latte (iced) and that was also excellent. She was given a spoon to eat the tiramisu topping and then advised to mix it afterwards. I got a taste of the topping as well as the mixed combination and both were great! I really like the flavor of the tiramisu and how well it blends with the espresso.
The exceptional customer service was the cherry on top that made this an A+ experience. The guy who recommended the Brad Pitt told me to bring it back if I didn't like it and he would remake it. He even checked up on me (TWICE actually, because I was too busy taking pictures the first time to actually try the drink) to make sure that I was completely satisfied. It's clear that he genuinely cares about his customers!!
I can't wait to come back again to try all of their other drinks, especially the "Angelina" - described as an iced espresso drink. Thank you again, Balcony, for such a...
Read moreThis is a fabulous little spot in Koreatown serving an assortment of coffees, "coffee-adjacent" drinks (various lattes, mocha and different specialty drinks) and teas, supplemented with a small assortment of pastries and light food items. They take great care in the crafting of each drink, and there's a carefully curated vibe to the whole environment. It's extremely clean and tastefully decorated in an understated way, and typically there's relaxing jazz music playing. In the enclosed outdoor patio, water flows to help soothe customers against the sound of the traffic outside from the busy Beverly-Western intersection. Yes, they also have wifi (which is usually pretty solid), a goodly number of outlets and a certain amount of free parking in the little mini-mall in which they reside, but the thing that sets Balcony apart is the quality of service. Not only is the staff extremely welcoming--they greet and say goodbye to every customer--but there's just a higher standard here than at any other coffee shop I've visited. For example, they bring your drink to you (and if you become more regular, remember your preferences), clean the restroom regularly, and as soon as a customer leaves, they wipe off the table. They just "get it" here, which is why I come so often; I know I'll have a...
Read moreThis is so chanchara. I didn't notice this gorgeous & soothing caffè e thé until Google maps showed me what I missed. It was raining; I got off the #14 westbound to wait for a #207 or #757(?) going north to Target at Sunset to buy hard to find Talenti cold brew & strawberry hibiscus sorbetti. I stood under the awning-ledge out front the Korean Adult Day Care Center. The enchanting Koreans were trundling out bags & bags of food to deliver; loading them from rolling carts into buses, vans, even cars. Very oxytocin for me : I felt as if I, a pariah all my life (outside my 5 boroughs), belonged to these friendly people. Eventually, a bus that was nearly empty (the previous one had sardine-tin packing) arrived; I rode up to Target. If I had stuck my nose around the corner, down at the Balcony, I would have seen that it was a welcoming refuge from the disaster that is the intersection of Western & Beverly. I apologize deeply to Balcony Coffee and Tea for overlooking them. I urge readers to check out this tiny shangrila on a rambunctious...
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