UPDATE: on 4/17/21 I received an email from Hilary w/Domino's customer support. The email indicated that the 3rd ST location is independently owned and would be reached. An hour later, Miguel from 3rd ST Domino's called me. I sent him a photo of my pizza. Miguel apologized for my unpleasant experience w/his location and agreed that my pizza was prepared incorrectly. Miguel indicated that upon my next order, I will receive an extra steak & extra mushroom pan pizza for free. Also, that I cannot order through the app, but must call in to place my order; as the free pizza is under my telephone number. ORIGINAL: Today, 4/13/21, I received a medium 2-topping pizza with 7 mushrooms and less than 20 small rips of steak! The worst ever. I asked a young man if he was the Manager and he responded, "Yes". He said his name was Sergio. I asked him if they had run out of toppings OR was my pizza made with less toppings because I used MY points (from numerous purchases) for a free pizza. He looked at my pizza and said, " we don't know when you use points". That's it, nothing else was said; blank stare. I said, "You and I can LITERALLY count the toppings effortless on this pizza." Again,...
Read moreNever ordering here again.
This is the closest Domino's from my place and every time I do a delivery order, I always end up waiting an hour longer just for my food! This last order was the last straw. Not only did I do a carry out online order that should have only taken 14-19 minutes, but it took my mom more than 30 minutes to pick up the order when she went to pick it up 20 minutes after I placed it. It didn't help that not only did our order take 30 minutes longer to be finished, but all the customers that were ordering on site were getting their pizzas first and the icing on the cake was that when she got home, one of our orders was WRONG!
Of course my mom didn't check it before she left the place. She was frustrated, hungry, tired and cold. They had the order information and the print out sticker copy of the order was on the box for each pizza, so how is it that they still messed up the order so badly?! It just wasn't a good experience and I'm never ordering from them again. I'm going to the next Domino's, which, although is a little further, has...
Read moreThis Domino's location is absolutely disgusting. Time after time we've ordered pizza with extra cheese. Yet, everytime we get our pizza, we have to call Domino's to tell that they didn't put extra cheese on our pizza. This happened practically every time we've ordered from this location. One time my mom took a bit of her pizza, I hear her say "oh this pizza is dry." I took a bit of one of the slices, and I lifted up the little bit of cheese, there was little to no sauce on the pizza. It was beyond dry. Then the second pizza had no extra cheese either. We got a second delivery because the first order was so bad. To our amazement, the second order was even worse. The pizzas were so bad to the point where domino's sent us two gift certificates. So, we decided that we're no longer going to order from Domino's anymore. It doesn't matter how many times you tell to do this and that, they...
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