Domino's Pizza — Restaurant in Los Angeles

They don't follow order instructions. They don't follow delivery instructions. And what's worse is that you cant even do anything about it because they don't "complete the delivery" in their system until like an hour afterwards!

I ordered 2 large pizzas, the 16 piece parmesan bread bites, and the boneless chicken.

The first specialty pizza was made incorrectly. The other pizza looked okay but not great. The 16 piece parmesan bread bites were BURNT and there were only 12 pieces in it. The chicken was fine.

But also I specified "Contactless delivery" so tell me why I had to walk downstairs to go meet the driver in the middle of the street?! Why offer a service if you aren't going to actually fulfill or accommodate that service?!

Terrible quality. Bad service. And for like $70 too.

It is absolutely ridiculous that they can charge so much for such subpar service and food.

EDIT - while the bread bites were BURNT. The pizza itself is actually UNCOOKED. So it's wrong, and inedible because it's not...

I called the store this 01/01/2024 as soon as they opened 10:30 because they completely ruined my order last night. It was new years eve and Im assuming they were under the influence of something because I got a partial order with icing instead of ranch dressing. My This location has an issue with taking accountability and fixing the issue the same day. When you call the next day they say they have no recollection of the prior day. I cut them some slack because it as new years eve The sad part is this isn't the first time . I call in and they offer to replace my order only to play with my food they send wings with no sauce. This is a horrible dominos location. This franchise shouldn't even be called dominos. They deliberately dont refund and only offer to replace food just to play games with your food. I have never felt more violated and undervalued in my life. I feel like they took my money and refuse to provide me a refund or quality food. THIS PLACE...

First of literally the worst made pizza by the rudest guy ever to make pizza - see for yourself . I ordered delivery and when I got it ,it was burnt tk a crisp and cold - but then when I called to complain Leo hung up on me and told me how wrong I was then i called back and he refused to answer the phone so I drove to the store while calling them . He was sitting there purposely ignoring my call . When I get and I showed him the worst pizzas in the world he argues with me telling me how they were perfect and that he didn't dare because it was his last day. Unreal this guy !! Tom Monohan would be so proud . This was the worst experience of any dominoes I e ever been too. Simple saying hey I'm sorry ,would have been easier . This place is horrible - I'll make sure to call Dominoes tomorrow to let them know how...