Italia Bakery & Deli — Restaurant in Los Angeles

I normally love this place with the sandwiches and how nice the staff is. But I felt so compelled to share my story about how a gentleman who was accommodating in making my sandwiches but in the process there was a fellow staff member who was chastising and ridiculing him on how to make a sandwich out loud where everyone can hear in the deli. I wanted something on the side and he was again criticized for not knowing either the item to be in the sandwich or not at all. I was appalled, would it kill you just to have something on the side? It's not a big deal just a simple request but again the staff member said it loud enough and I heard it was directed at me. When he finished the order I saw him visibly shaken by the criticism. There was no one there to stand up for him. I don't know if that person was the owner or the manager but they should be ashamed of themselves. The rudeness that person displayed was unbelievable. I understand it was busy but your not supposed to speak to someone like that period. That person should of taken him to the back or somewhere private to discuss the transgression but instead was rude and embarrassed that man in front of everyone. I told him hey we're all human and nobody should be treated that way. I'm sorry if he got in trouble because of my order but I think that person should apologize to him. I told him He did his best and I gave him a tip.i hope he got the tip not having to share with that staff member. i still love coming here but i hope that staff member never helps me, and if they do I rather take my business elsewhere or even worse like subway.its hard enough to have a job but whats worse is there someone micromanaging and making your job...

It's Tuesday February 20th I believe. So I was about to make meatballs . Grant you I came here for Italian Honey Christmas balls .. I purchased more Thank God . I couldn't eat all the fresh rolls. Tonight I pulled my last roll after 2 months out of my freezer and let it come to room temperature before I put it in the oven like Grandma did.The only problem we NOW have sealed burners like we use to have b4.ALL I WILL NOW IS THIS 40 YEARS IN THE KITCHEN IVE NEVER EVER FOUND A ROLL LIKE THIS . 2 MONTHS IN FREEZER TASTE Freash .NEVER EVER . THE COOKIES ARE EXCELLENT THE SERVICE A+ Reminds me of my childhood taking the Sunset bus to Western Ave walk 1 block to Fazzio Brothers deli .... Just the aroma you say today Smell .... Nothing compares...Close your eyes when you enter YOUR HOME NOW...

I was so happy to find this place, it looked just like one of those delicious hole in the wall Italia deli's you rarely find these days. I got a traditional turkey & cheese with the works. The homemade bread was delicious as I expected. The turkey was supposed to melt in your mouth. I thought I was paying $14 for a quarter lb of high quality turkey meat stacked high. Sadly, it was slippery and greasy. My lips felt like I just put on chapstick. Oscar Mayer deli meat would have been far better. I'm not a waster, so I had a delicious $14 one piece provolone sandwich. I was very disappointed that they would use such low grade meat. I would not buy this for $1. Never again. For $14, you shouldn't have to upgrade to Dietz & Watson to get a...