McDonald's — Restaurant in Los Angeles

This morning, I placed an order through the McDonald's official app, paid with my online bank card, and then picked up my food at the drive-through. At the pick-up window, the staff informed me that because I hadn't selected the 10-cent paper bag fee, they handed me my hash brown and apple pies bare-handed. I refused to accept the offer, saying it violated hygiene regulations and requested a cancellation. However, they still pressed the "Taken" button on the app, deducted my payment, closed the window, and asked me to leave. I immediately called 911, accusing them of racial discrimination. The police said it was a civil matter and they wouldn't dispatch officers. They suggested I negotiate, which I did, and paid the 10-cent coin on the spot, requesting my food be re-packaged in a paper bag. After eating my food, I noticed the hash browns had a strong odor of used oil, and the paper wrapper was filled with greasy, waste oil. For several hours, I experienced chest discomfort, stomach pain, and diarrhea. I suspect they were using contaminated oil in the cooking stove. I've notified the Los Angeles...

Usually the lane in this location is crazy long but we thought we got lucky today because the lane was short. We placed our order and drove to the window to pay. We waited for about 3 minutes to be acknowledged. A young lady with a yellow shirt possibly a manager was facing her back to the window and she talked to the cashier. It took for me to honk in order for her to open the window to take my payment. Not once did she say anything to us. Not a greet nor an apology. Just took my credit card and gave me my receipt. I drove to the next window where another young girl was. She gave me my food and I asked her if the lady in the yellow shirt was a manager and she said yes. I then asked her for her name and she has the nerve to say " I actually don't know her name I just got back but I'll ask". What??? How do you not know who the manager on duty is. I left. The service was extremely poor for no reason at all. I ordered 2 happy meals and a nd chicken. I think that's an easy order. Horrible service. The manager did not look happy. As a matter of fact she seemed unhappy. She chose to work retail and chose to...

On 10/04/2022, at approximately 12:55 p.m., i ordered my food through the mobile order app. I entered curbside 5. After 15 minutes of no food being delivered, I walked into the store. I spoke to a manager and she told me my food was outside. I went outside, my food was no where. I went back into the store, i asked one of the curbside deliverers if I could please have my food as my lunch break was about to expire and I was going to be late. She stated she would check on my order. However, she had time to walk out with another gentleman that works at the Mcdonalds, walk outside, and give a good bye kiss. When I finally received my order 25 minutes later (1:15 p.m.), the bread on the big mac was soggy and my fries were now stale. Last to say, I ended up throwing away half of my big mac and all of my fries. This store needs a lot of help from corporate. A few weeks ago i bought 4 deluxe breakfast's over the weekend for the family and they gave me no syrup. Luckily I had syrup at home. Anyway, it'll be the last time I ever purchase anything at this store. I should have gone to jack in the box...