Original Tommy's World Famous Hamburgers — Restaurant in Los Angeles

I loved Tommy 's...the 1/4 burger...the chili cheese fries. BUT I DON'T GO THERE ANYMORE. Last visit this grotesque person inside and out who worked there took me for a chump. I won't disclose my profession but I investigate people for a living....i notice everything....she charged me for the 1/4 pound burger...reversed my charge and gave me the regular burger pocketing tbe 2 dollars. As i said i love Tommy 's i know the difference. Additionally, when ordering she kept saying rootbeer and i corrected her 3 times..."coke please"....im always nice to food service people because I like being healthy...and I got a root beer. Clearly on purpose...the old rootbeer in the coke trick. I called the store and the so called manager did listen, but I'm sure that person will continue to steal AND I STILL WON'T BE GOING BACK TO TOMMYS...reviews....my whole department...and everyone I know will hear a true story of a failing restaurant. I steer my peers away from Tommys every week and I really hope this petty thief got the message. Her peers have been made aware...i hope they told the owner before I make contact....or maybe they all do it here....makes you want to be real careful who you hand those credit cards off...

Both this location and Roscoe location have gotten plain terrible. Tommy passed and I think the chili recipe went right down with him. The chili has no flavor to it at all. The food is never served above room temp anymore. Both locations look filthy inside and out. You purchase a combo meal and add cheese and chili to those fries and you better have the gold card with you. The place has gotten so over priced and the quality of any of it not there anymore. Used to love the place. It doesn't even draw in the late night after party crew anymore. On the upside, the line is history. No car ever in front of me there anymore. Better off getting the new Costco burger and picking up a bag of chili's and a water to go with it for free at Tommie's. There was an actual "Real Tommy's" right there where OMG Grill now is that had them all beat. The no drive thru killed that one. God I miss it. Try Beep's for a much better chili cheese burger but skip chili cheese fries. No ones really taking up where Tommy's is failing at this time. If you skip chili and just add cheese Tommy's is good for only that. But a slice of 40/60 cheese/oil is about a...

Big Shoutout to Claudia and Tommy's Original in Barstow:

I want to take a moment to speak about the outstanding service my family and I received from your manager Claudia and staff at your Barstow location. All the employees on staff were courteous, kind and sharp! I believe Ms. Claudia’s leadership may have a lot to with their quality of work. First off, Ms. Claudia was exceptionally patient with my family! She insured the order was correct, visually appealing and the food was extremely hot! It goes without saying that each item ordered was tremendously tasty and bountiful! But beyond the food and service, Ms. Claudia was professional, with a smile, humorously bantering back and forth setting an enjoyable dining environment for my family, myself, and the other guest. In short, Ms. Claudia is a winner! She made our visit extremely gratifying. My family and I were very pleased and impressed. We cannot wait to return to this location...