Prepare to embark on a culinary adventure like no other at this remarkable establishment that seamlessly combines the allure of a club with the sophistication of a top-notch restaurant. From the moment I stepped foot inside, I was swept away by an experience that exceeded all expectations. Allow me to recount the myriad reasons why this establishment deserves every ounce of praise it receives.
Let's begin with the food—the undisputed star of any dining experience. Every dish that graced my table was a masterpiece crafted with utmost precision and an unwavering commitment to culinary excellence. Each bite was a symphony of flavors, leaving my taste buds dancing in delight. The menu, a testament to the chef's creativity and expertise, effortlessly blends innovative twists with familiar favorites, resulting in a selection that caters to every palate.
However, what truly sets this club/restaurant apart is the extraordinary level of customer service. The owner, a true maestro of hospitality, orchestrates an unparalleled dining experience where guests' satisfaction reigns supreme. From the moment you enter, you're made to feel like the most important person in the room. The owner's personal touch is evident in every interaction, as they go above and beyond to ensure your preferences are met with utmost precision. The staff, mirroring this exceptional standard, is attentive, knowledgeable, and exudes a genuine warmth that enhances the overall experience.
As I savored my delectable meal, I couldn't help but appreciate the enchanting ambiance that enveloped the entire venue. The atmosphere effortlessly strikes a balance between sophistication and relaxation, whisking you away from the outside world into a sanctuary of tranquility. The thoughtfully curated decor, complemented by subtle lighting and an inviting layout, creates an intimate setting that beckons you to unwind and savor...
Read morethis place is a joke. we made dinner reservation 3 months in advance for 20 people for an event the restaurant mentioned they are hosting. the restaurant cancelled the event 1 week prior to the event, so we called to cancel our dinner reservation. But instead of canceling our reservation the owner's wife was going off bad mouthing the event director and their staff, which had nothing to do with us... when we told the owner's wife we dont know what she is talking about and we just called to cancel our reservation, she started to raise her voice and bad mouth the event staff even more. we dont recommend making dinner reservations here, this place is unstable and lacks professionalism, we told the same to all of our guests and they agreed. we hope the owner's wife understood to cancel our dinner reservations, because we reserved at another more professional establishment...
This owner replies they had nothing to do with “the program” but they “donated” their restaurant to them! Then the owner writes she doesn’t recall bad mouthing anyone, and then starts to bad mouth some director! She admits not hosting any event for us, then says we are connected! Can you imagine all the grief one has to go through to just cancel a reservation, what a mistake we made. We ate here once last year. It’s a hookah lounge. Food quality is sub-par. They have no alcohol license and they tell people to bring your own alcohol, is this even legal? Make sure you take a good look at your bill, our friends say its known for hidden charges. Place is...
Read morehad a very unpleasant and unprofessional experience with Pialoon Restaurant. We had a verbal agreement over the phone to reserve the restaurant on a Sunday afternoon, with the understanding that guests would order around $1500 worth of food. If the total came up short, we would cover the rest. However, as we were leaving, Eli asked me, “Are you paying the $1500 in cash or card?” I calmly explained that this wasn’t what we had agreed on, and instead of discussing it respectfully, she began yelling, using rude language, and eventually asked us to leave the restaurant.
If it had truly been a misunderstanding, no professional owner would act that way over $100. It felt like she was trying to push boundaries to see if we would just pay without question.
There were only two servers for nearly 100 guests, and service was slow and chaotic. The last Saturday, I had attended another event at the same restaurant hosted by a friend. A server rudely approached me in front of my friend and said they had the right to refuse service — completely unprovoked. That same night, a tray of coffee was spilled on a guest, and instead of apologizing, it turned into a loud argument right in the dining area.
This place lacks professionalism, courtesy, and basic hospitality. I would not recommend...
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