Pieology Pizzeria Granada Hills- Granada Village — Restaurant in Los Angeles

Of all the "chipotle style" custom pizza order places we have in Southern Cal., Pieology is probably my second favorite. I generally like what they do, though this particular experience was a letdown.

We ordered delivery from here through one of the 3rd party delivery apps. Just 2 pies. They got the toppings right on both, but:

1. One of the pies ordered as deep dish, came as a thick crust pie...so completely different size and experience between the two, and basically not what we ordered.

2. The second, a basic cheese pie on thick crust, came with the cheese stuck to the top of the box, so when we opened it up all the cheese came off the pizza. (If you ever wondered what those little plastic "table" looking things that sometimes come in the middle of your delivery pizza are, now you know.

So basically the entire order was not right. That's tough when it's a delivery order, especially through a third-party app. (Full disclosure, the delivery service gave a refund.)

We're really limited in pizza options up here in the Santa Clarita Valley, so are happy that we can get Pieology imported via delivery from the San Fernando Valley and we hope in the future to not have this kind of...

today only 3 pieology employees were in charge of ruining our dinner. We are regular customers and we arrive at 830 pm. In front of us there were 4 people making 4 pizzas. The employees were talking, laughing, with an exaggerated slowness making each of the pizzas. One of them using an Iwatch (are you guys aloud this?) just looking again and again at the time. Our surprise was that the manager was there with out any interest in the service/attention and he was also were just talking to the others. We spent 50 min waiting on the line and of those 45 min or so they spent 30 min just preparing the pizzas, since they were very busy talking and then they tell us that we have to eat them outside because they have already closed. At 930 we started eating. Bad service. completely dirty. employees who are not qualified to serve kindly and efficiently. It's the last time we go to this site. total lack of interest... one of them even grab the phone with the preparation gloves and went back with out changing changing them... who ever is in charge of this Pielogy at Granada Hills should take a look of the video camera recorders of tonight 2/16/2020 starting around...

We will not be going there again. we were there either Sunday the 26th or Monday the 27th. There was no wait time, the pizzas were good, and the cashier was very attentive and chatty. However, one of the preparers was only covering her mouth and not her nose with her mask. I was made uncomfortable by this, but I continued my transaction and tried to leave the establishment quickly. But the customer behind us did bring it up, telling someone, only to be visibly mocked and then ignored. I doubt that customer is going back again either. A face covering is NOT an option in any public place anywhere in Los Angeles right now, especially if you're in the food market. And the workers were ridiculously rude to a customer who was only voicing a legitimate concern. By the way, we were only there because the sites we visit are closed due to the pandemic, so you effectively lost us as...