Pizza Hut — Restaurant in Los Angeles

The employee at pizza hut branch of Reseda CA ...(didn't see her name should have) was very rude. She told me to wait for 15 mins for the pizza and chicken wings to be ready. When I got back after 20 mins the pizza was ready but not the chicken wings...and not her but the other employee said the chicken will take another 8 mins. I told her my pizza will get cold by that time. Then she asks me,'Ohh then do u want me to put this in the bag?' .....(Of course woman, aren't u supposed to do that...I didn't say this to her tho) I just said yes. I also said, "you told me it will take 15 mins and it is already 35 mins." She was so rude....she looked at me and just passed by...No sorry nothing....After I had waited for almost 45 mins in total she showed me the pizza box...I checked and the pizza in it was cold. She kept on insisting it isn't cold. Then she asks me if i would like her to warm it up......(really u need to ask me for that...again didn't tell her that) She never showed me her face after that. Another guy came and gave me the wings and never the ranch which I had also ordered. Neither did he ask me if I needed any. I was half way home wen I realized that they never gave me the ranch, I went back to get it. By the way, forgot to mention there was no body there except me. I looked up on the screen n saw just one order before me n one was after my name....The order before me said 'Andrew- Ready'...I cant believe I even remember the...

I have to say.. This is the WORST pizza hut in the Southern California area. I've been to many pizza hut locations, I'm also a huge pizza fan and its very hard to disappoint me when it comes to pizza. Yet they do it so easily.

First off: this isnt even a freaking sitdown location. Which I can live with.

Then, the staff is always so rude. They ALWAYS deliver late, and if i'm there waiting they ALWAYS take a lot longer (20+ minutes) to make my food. Why should I wait an hour+ for a freaking pizza when I could go to little ceasers or something and have a fresh hot pizza in 3 minutes.

Also they always mess up the order, give me the wrong pizza, the pizza is made terribly, etc.

Lastly.. they always charge extra for marinara sauce/ranch.. this is the only location that charges me extra. Guess somehow they have to make up the money they lose from...

Horrible service...there is always an issue with Pizza hut, order us wrong, no staff 2hr delivery time....are you kidding and on a Tuesday night, forget items which we paid for extra sauce yet charge us, no sauce at all. This store nickel and dime you for everything, tell u pizza will be there in 35 mins an hour later you have to call and find out not us not the true delivery time. This Pizza hut takes no respsilbilify ever for their own mistakes and simply do not care if they lose an order or customer. This has been going on for years...please close this Pizza hut down and give us a decent restaurant in it's place. Look at the reviews most are one star and goes back years... some things in Reseda never change. Corporate also...