Exceptional Experience at Smash N' Bite!
My visit to Smash N' Bite was memorable, not just for the the amazing burger but for the outstanding customer service. We experienced a mix-up with our order, but the way it was handled by the owner turned a small hiccup into a highlight of our dining experience.
The owner immediately addressed the mistake with a level of attention and care that was truly impressive. Not only were we refunded for the mix-up, but the corrected order was also delivered to us directly, showcasing their commitment to customer satisfaction.
The food, when it arrived, lived up to our high expectations. However, it was the exceptional service and the personal touch from the owner that truly made our meal unforgettable. Smash N' Bite goes above and beyond, making sure every customer leaves feeling valued...
Read moreOrdered the double lettuce wrapped with fries and a soda.
Fries were crispy. Not much flavor but the sauce was interesting and yummy. 4 stars.
The burger was very good, but felt like something as missing (maybe the bun?). If I were to order again, I would order the triple. 4 stars
Soda was a can of Dr Pepper. Wish there was more available (fountain). 3 stars
Ambiance was fine. Small and cozy. It appears they lease the space from another non-dinner restaurant in the evening. Only open after 6 PM. 4 stars
I was the only diner on a Wednesday around 8:00 PM. Service was friendly and food came out pretty quick. 5 stars.
Struggled to find parking. Eventually parked on the street in front about 30 yards down the road. 2 stars
Good, but not enough to keep me from trying other burger places in the...
Read moreNot going to rate the atmosphere because they are currently functioning as a canopied pop-up directly in front of their soon opening brick & mortar spot on Burbank Blvd; catty-corner from Valley College. That said, I tried the double cheeseburger to-go because for me, that is the anchor menu item for any smash burger joint; and I was very pleased with the result. The meat was seasoned and exhibited all the caramelization you'd want in a smash and the sliced, grilled-to-perfection onions with an excellent melted cheese combined to produce a well executed double...
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