Starbucks — Restaurant in Los Angeles

I go to this Starbucks location, 5 days a week. I’ve been in during the busiest of days and slowest of days and unfortunately this is not the best location. The location gets very busy and I get that but today was the worst day! I placed an order super early to give them time since it’s busy and literally it took 30 minutes for me to get my drink. After the fact that I had already placed it 15 minutes ahead of time. They do not call out mobile orders frequently, they don’t even a knowledge the people that come in. If I was trying to pick up coffee before work I would always show up late. I called in and spoke to Michelle to let her know that I was very disappointed and on top of that my drink tasted watered down. Instead of making amends or apologize she blamed me because I was outside.... I was never outside... I left and came back after waiting for over 15 minutes and already placing my order so I wouldn’t be late to open (I work in the same plaza of the location) the office and went back once there was less people.

Even though this location is right below my office I will not be going to this location anymore for my...

I'd like to share how to make delicious coffee. Somehow, Starbucks doesn't know this. Here's a free recipe:

Prepare the milk: Pour cold milk into a pitcher up to the bottom of the spout, about 150-180 ml of milk. Place the steam wand of the coffee machine into the milk, just below the surface.

Frothing the milk: Turn on the steam and start frothing the milk. Keep the wand just below the surface of the milk and slightly tilt the pitcher to create a whirlpool. Once the milk heats up to 95-104°F, lower the wand deeper to heat the milk to 140-149°F. Monitor the temperature to ensure the milk doesn't overheat (ideal temperature is 149°F). Remove the pitcher once the milk has a fine, glossy foam texture.

Mixing and pouring: Gently tap the bottom of the pitcher on the counter to remove large bubbles, and swirl the pitcher to mix the milk and foam. Pour the espresso into a cup. Pour the frothed milk into the espresso, keeping the pitcher close to the surface and slowly lifting it. Start in the middle of the cup, gradually moving the stream of milk to the edges to create an even...

Not happy! They had three people apparently working there, but only two actually working. No one at the register, with a huge line.. and one of the employees, who was continually working at the oven and cleaning it - had to continually call whoever was in the back to come out - I think it was the manager. Look.. I am not a cold, prickly pear. I usually use the app and buy ahead to avoid this very situation.. BUT, the app was not working correctly - and 7 minutes in line is pretty ridiculous on your work shift. Managers need to get in the tranches and help their team when...