Subway — Restaurant in Los Angeles

I went into this location on Sunday October 3rd around 12:05pm. I had a pretty poor experience at this subway, I asked about the new bread on the sign when I walked in, the employees response was interesting, they told me they had no idea they had new bread there and they don’t know why that massive sign was on the wall. I know a lot has changed for subway so I tried my best to keep an open mind. I ordered the classic Subway Melt, which the employee did not know what it was, I showed her a picture on my phone off the subway website and she put ham, turkey, and bacon on a sub and put it in the toaster. After, I had asked for vegetables and she denied that I get any vegetables on my sub. I showed her the picture of the sub again and said, “this picture on your website clearly has vegetables on it.” She said no she wouldn’t do that because she could burn herself. I told her she could wait for it to cool and she said no. I was asking her why she said that’s not how it’s made. she finally told me she can put my sub and condiments in a brown paper bag. I had asked three separate times and told her that I could go to a different subway if they didn’t want to make it that way. I paid 8$ for a sub that because it was thrown into a brown paper bag with all the condiments and vegetables at the bottom, I couldn’t eat it, by the time I got to my car the brown paper bag was falling apart and I had to throw it away. I have no idea if this is the “new” subway but this is absolutely sad. The employees seem very uneducated with the products they sell. I will never return to this subway. Below I’ve added the picture of the subway melt off the subway website so you can learn more about the subs you sell and don’t run into this with other customers and argue with them telling them that...

Today, I decided to place my first online order via the Subway app. The app suggested a location that was closest to me, despite its low reviews. Despite the reservations, I decided to give it a chance. However, my experience turned out to be far from satisfactory. The app indicated that my order would be ready by 4:25 pm, so I arrived at around 4:30 pm, parked, confirmed my arrival, and waited in my car for the promised curbside pickup. Time passed, and it became evident that no one would be bringing out my order. Disappointed, I decided to walk into the restaurant, where the staff started preparing my food as soon as I mentioned I was there for a pickup.

Upon returning home, I couldn't help but notice how meager and light my sandwich appeared. I remembered that the app offered options to add extra veggies and toppings, so I had requested more. To my dismay, not only did they neglect my request for extra toppings, but the amount they did include was minimal. My sandwich seemed to consist of 98% bread and a mere 2% toppings. To say that I was disappointed would be an understatement. Save yourself the frustration and opt for a better-rated Subway location or adjust your expectations to avoid...

(Only because zero stars isn't an option)

I've had my fair share of subpar dining experiences, but this Subway location takes the cake for the absolute worst. Ordering a sandwich shouldn't be rocket science, yet the inept staff here managed to botch it beyond belief.

When I returned to address their glaring mistake, I was met with an employee who had the audacity to scream at me. Their behavior was not just unprofessional, it was downright disgraceful. Expecting the manager to be the voice of reason, I was instead met with an individual who was as useless as the rest of the staff, refusing to make amends or even offer a simple apology.

It's clear that this establishment is a cesspool of incompetence. If you're looking for a meal accompanied by atrocious service and a side of disrespect, then by all means, dine here. For those with a shred of self-respect, steer clear of this disaster of a Subway. The only thing they seem to excel at is showcasing how NOT to...